Lynne Potter
Gales Ferry Medical Group
Norwich,CT
16
years of professional experience
Dedicated Medical Assistant experienced in direct patient care and clinical support. Achieved collaborative healthcare environments through effective implementation of electronic health record systems and mentorship of junior staff. Focused on optimizing processes and addressing issues to enhance team objectives and improve operational efficiency.
Work History
Medical Assistant
15 Years 10 Months- Educated patients on treatment plans and medication adherence, improving overall health literacy.
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Implemented new electronic health record system, enhancing data management efficiency across the team.
- Mentored junior staff in clinical procedures and best practices, fostering a collaborative environment.
- Streamlined inventory management for medical supplies, reducing waste and improving availability for procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collaborated with healthcare providers to improve patient care strategies and enhance service delivery standards.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Education
High School Diploma
Skills
Direct patient care
Clinical documentation
Vital sign monitoring
Patient assessments
EMR / EHR
Electronic health records
HIPAA compliance
Medical supply inventory
Customer service
Confidentiality maintenance
Confidentiality management
Inventory management
Timeline
Medical Assistant
Gales Ferry Medical Group
10.2010 - CurrentRead More
Spaulding High
High School Diploma
Read More