Summary
Overview
Work History
Skills
Timeline
Generic

Lynne Sarver

Wimberley

Summary

Proven leader in customer service and team collaboration, adept at enhancing guest satisfaction and streamlining operations for Willie Shweky. Skilled in POS software and multitasking, successfully implemented marketing initiatives and developed seasonal menus, significantly contributing to brand visibility and financial efficiency. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work. Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

11
11
years of professional experience

Work History

Host/To-Go Specialist

Jessie Hanus
06.2020 - 11.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Front of House Leader

Willie Shweky
02.2013 - 05.2020
  • Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
  • Assisted in the implementation of marketing initiatives to increase brand visibility and attract new customers.
  • Conducted monthly financial reviews to identify opportunities for cost reduction without compromising quality or guest satisfaction.
  • Collaborated with the executive chef to develop seasonal menus that appealed to diverse clientele while showcasing the restaurant''s culinary strengths.

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Exceptional communication
  • POS Software
  • Flexible and Adaptable

Timeline

Host/To-Go Specialist

Jessie Hanus
06.2020 - 11.2023

Front of House Leader

Willie Shweky
02.2013 - 05.2020
Lynne Sarver