Lynne Trageser
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Grace Healthcare
09.2023 - Current
- Provided compassionate and patient-focused care to cultivate well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
Case Manger
Legacy Behavior Health
03.2017 - 07.2020
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Improved mental health outcomes for clients through active listening, empathy, and effective communication skills.
Transportation Driver
Greenleaf Center
07.2016 - 10.2016
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintain confidentiality as per Hippa requirements
Human Resources Assistant
Greenleaf Center
09.2015 - 07.2016
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Checked references for potential candidates.
Medical Records File Clerk
Baltimore Washington Medical Center
08.2010 - 08.2015
- Aided in the preparation for audits by reviewing files for completeness and compliance with regulatory requirements.
- Reviewed charts and flagged incomplete or inaccurate information.
- Assisted in preparation of medical reports for external parties.
- Performed general office duties such as faxing and scanning documents and sorting incoming and outgoing mail to improve overall office productivity.
- Contributed to the transition from paper-based to electronic records systems, ensuring accuracy and accessibility.
- Maintained patient confidence by keeping patient records information confidential.
Education
Bachelor of Science - Social Work
Georgia Military College - Valdosta
Valdosta, GA12.2025
High School Diploma -
Parkville High School
Parkville, MD06.1982
Skills
- Treatment Planning
- Patient support
- Problem-Solving
- Positive Attitude
- Documentation And Reporting
- MS Office
- Safety Compliance
- Case Documentation
- Court Mandated Reporter
- First aid and safety
- Goal Setting
- Wound Care
- Behavior redirection
Certification
First Aid /CPR Certified
Certified Peer Specialist
Cognitive Therapy
Timeline
Direct Support Professional
Grace Healthcare
09.2023 - Current
Case Manger
Legacy Behavior Health
03.2017 - 07.2020
Transportation Driver
Greenleaf Center
07.2016 - 10.2016
Human Resources Assistant
Greenleaf Center
09.2015 - 07.2016
Medical Records File Clerk
Baltimore Washington Medical Center
08.2010 - 08.2015
Bachelor of Science - Social Work
Georgia Military College - Valdosta
High School Diploma -
Parkville High School
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