PATRICE BATULE
Lewiston
Summary
Compassionate direct support professional with over a year of experience at Safe Residential Care, adept at enhancing client well-being through personal hygiene and self-help activities. Certified in First Aid, CPR, and CRMA, ensuring the highest standards of care and safety. Brings 17 years of expertise in retail banking operations, recognized for delivering exceptional customer service in various roles including teller, head teller, cash officer, branch manager, and backup to the country operations officer in the Democratic Republic of Congo. Demonstrates an ability to adapt and excel in diverse environments, leveraging extensive experience to foster positive client relationships and achieve operational excellence.
Overview
23
23
years of professional experience
Work History
Direct Support Professional
GMS/3rivers
09.2022 - Current
- Dispense and oversee prescribed medications in strict accordance with CRMA standards.
- Support individuals with activities of daily living, including meal preparation, housekeeping, laundry, personal hygiene, and general home upkeep.
- Deliver hands-on personal care such as bathing, mobility assistance, grooming, and guided exercise routines.
- Encourage participation in community programs, recreational opportunities, social skill-building, communication development, and personal safety awareness.
- Coordinate and provide safe transportation to healthcare appointments, social events, and community engagements.
- Sustain a well-maintained, orderly, and hazard-free living environment; address safety issues immediately.
- Remain attentive during overnight shifts to meet individual needs and ensure comfort and security.
- Apply effective strategies to manage and redirect behavioral challenges with patience and consistency.
- Perform routine safety inspections of household entry points and vehicles to ensure ongoing protection.
- Complete thorough documentation of daily supports, health monitoring, progress notes, incident reports, and medication records in a timely manner.
Direct Support Professional
SAFE RESIDECIAL CARE
04.2021 - Current
- Assistance with daily hygiene, including toileting, bathing, dressing, and grooming
- Providing support and transportation for activities such as grocery shopping
- Housekeeping duties, including dusting, vacuuming, and mopping
- Working with patients to develop a healthy menu, choosing meals and snacks that conform to dietary guidelines and restrictions
- Medication administration in accordance with doctors' orders
- Daily activity and event documentation
Production Specialist I
ABBOTT LABORATORIES
05.2020 - 05.2020
- Assembly of components, devices for diagnostic kits
- Kits packaging
- Ensures quality of product align to standard operating procedures and good judgment
Warehouse/Production worker
MAINE LOBSTER NOW
05.2020 - 05.2020
- Packing/prep, cleaning/sanitation
Entry level Press Operator
WISE BUSINESS FORMS
03.2020 - 03.2020
- Responsible for operating business forms presses that print multi-colors
- Responsible for machine operations, production, and general maintenance.
Branch Services Head (BRANCH MANAGER)
ACCESSBANK
01.2015 - 01.2020
- Focus on policy, regulatory and exception management, perform credit checks and approve payments and loans
- Supervision of regional sub-branches and teller implants
- Ensure dual control in cash vault custodianship and ensure Atms have sufficient balance funds and work perfectly
CASH OFFICER, (Assistant Manager)
CITIBANK
01.2012 - 01.2015
- Balance out branch to standard cash limit, prepares cash shipments to Central Bank of Congo
- United States of America (U.S.A) embassy reporting of visa fees collection
- Supervision and reporting of the United Nations peace keeping mission in Congo (MONUC) monthly countrywide staff's payroll.
BRANCH MANAGER ASSISTANT
B.O.A, Bank of Africa
01.2011 - 01.2012
- Cash Vault custodian
- Supervise and promote banking services and products (account opening and maintenances, withdrawals, deposits, transfers, cheque book issuance, bank statement, e-cards, western union, ATM management, customers payroll processing)
- General resources management (manage store of office items supply)
CASH OFFICER
BGFIBANK
01.2010 - 01.2011
- Cash Management and Tellers transactions authorization within in the approved limits, cash bullion van services management
CASH OFFICER
International Bank of Africa in Congo
01.2006 - 01.2010
- Africa in Congo (BIAC, Vault custodian and overall cash analysis and volume Reporting
- Manage cash shipment between bank branches in Kinshasa region, countywide and to Central Bank of Congo
- International Bank for Africa in Congo (BIAC)
HEAD TELLER
International Bank of Africa in Congo
01.2006 - 07.2006
- Teller team lead, Vault custodian and bullion services management
- Update procedures and policies and responsible of teller training and induction
- Process basics customers transactions (deposits, withdrawals, cash collection, teller implants, customs duties fees collections)
TELLER
International Bank of Africa in Congo
01.2003 - 01.2006
- Africa in Congo (BIAC, process account transactions such as deposits, withdrawals, buying and selling foreign currencies
- Bank transfer (cash deposit into an abroad bank account)
Education
Bachelor's degree - Management informatics
Protestant University
Democratic Republic of CongoUndergraduate degree - Business Administration and Economics
Protestant University
Democratic Republic of CongoSkills
- Team leadership
- Problem solving
- Treatment planning
- Cash management
- Banking laws and regulations compliance
- Relationship building and management
- Microsoft office expertise
- Fluent French speaking
Languages
English
Professional Working
French
Full Professional
Timeline
Direct Support Professional
GMS/3rivers
09.2022 - Current
Direct Support Professional
SAFE RESIDECIAL CARE
04.2021 - Current
Production Specialist I
ABBOTT LABORATORIES
05.2020 - 05.2020
Warehouse/Production worker
MAINE LOBSTER NOW
05.2020 - 05.2020
Entry level Press Operator
WISE BUSINESS FORMS
03.2020 - 03.2020
Branch Services Head (BRANCH MANAGER)
ACCESSBANK
01.2015 - 01.2020
CASH OFFICER, (Assistant Manager)
CITIBANK
01.2012 - 01.2015
BRANCH MANAGER ASSISTANT
B.O.A, Bank of Africa
01.2011 - 01.2012
CASH OFFICER
BGFIBANK
01.2010 - 01.2011
CASH OFFICER
International Bank of Africa in Congo
01.2006 - 01.2010
HEAD TELLER
International Bank of Africa in Congo
01.2006 - 07.2006
TELLER
International Bank of Africa in Congo
01.2003 - 01.2006
Undergraduate degree - Business Administration and Economics
Protestant University
Bachelor's degree - Management informatics
Protestant University