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Lynnea Jo Flores
Racine,WI
Summary
Registered Nurse with background in several aspects of nursing and patient advocacy, recognized for teamwork approach and collaboration with multidisciplinary team. Proven ability to improve patient satisfaction and outcomes through effective communication, rapid decision-making, and adherence to evidence-based practices.
Overview
35
35
years of professional experience
Work History
Nursing Skills Lab Assistant Casual
Gateway Technical College
01.2018 - Current
- Instructor and student support assisting in weekly skills learning and practice check-offs.
- Facilitated accommodations for student support in open-laboratory setting to enhance learning experience.
- Observed and assisted in simulation case scenarios to reinforce educational objectives.
- Maintained and organized classroom supplies to ensure availability for students and instructors.
- Proper uploading and shut-down of equipment and simulators, and classroom setup.
Telephone Triage Registered Nurse
Advocate Aurora (Remote)
Racine, WI
12.2025 - 09.2026
- Assessed patient needs through telephone triage support.
- Used evidence-based practice guidelines to guide care recommendations by phone.
- Collected details on symptom onset, presenting concerns, and medical diagnoses to support care decisions.
- Reviewed symptoms and guided callers on whether to seek immediate medical care or wait for a scheduled appointment.
- Compared reported symptoms with established protocols to determine patient acuity.
- Shared patient conditions and concerns with physicians to support timely intervention.
- Advocated for patient needs with interdisciplinary team and followed outlined treatment plans.
- Responded quickly and calmly to emergencies, including 911 calls and wellness checks, to support optimal care.
- Provided emotional support and reassurance to distressed callers, improving patient experience and satisfaction.
Registered Triage Clinic Nurse (RN, BSN)
Aurora Health Care
Kenosha, Wisconsin
02.2021 - 12.2025
- Clinic Nurse Telephone Triage expediting patient care, education, treatment, direction and evaluation
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Answered incoming patient calls, gathered history and symptoms to determine medical complaint scope and facilitate timely intervention.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
- Trained and mentored new RNs on best practices, clinic or triage policies and standards of care.
- Performed nurse visits to assess patient conditions, prioritized treatment needs, maintained patient flow, and assisted physicians with non-invasive procedures.
- Provided patient and family education on self-management, prevention, and wellness to enhance health outcomes.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
Registered Nurse (RN, BSN)
Froedtert South KMCC
Kenosha, Wisconsin
07.2015 - 06.2021
- Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
- Managed care for patients with multiple chronic diagnoses, including cardiac medication infusions, CHF, stroke, and COPD, ensuring infection control and patient safety.
- Critical Care Unit care for COVID-19 patients during and after the pandemic
- Educated patients on conditions, medications, detox or withdrawal, addiction, recovery, coping skills, and community resources to promote informed decision-making.
- Coordinate with doctors, nurses, and multidisciplinary team to develop care plans for patients.
- Execute comprehensive assessments to clarify patient care delivery needs.
- Perform all tasks and cares with a patient-centered focus while seeking opportunities for improvement.
- Provide behavioral/emotional support and supervision for those with dementia and Alzheimer’s.
- Mentored and precepted new graduates, new hires, and nursing students to enhance clinical skills and confidence.
Registered Nurse Ambulatory Float (RN, BSN)
Aurora Health
Kenosha, Wisconsin
07.2020 - 02.2021
- Triage and consult with patients and families, ensuring adherence to organization guidelines
- Document and communicate accurate information promptly, considering patient conditions
- Administer medications under Providers orders', perform laboratory procedures, and nurse visits
- Assist providers across lifespan in multiple clinics within Racine and Kenosha areas
Administrative Specialist
US Army
, USA
01.1992 - 01.2000
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ12-2019
Associate of Applied Science - Nursing
Gateway Technical College
Kenosha, WI05-2013
Administrative Specialist 75 B -
US ARMY
FT Ben Harrison, IN, USA01-2000
Skills
- Cultural competence
- Strong Medical Ethics
- Mentorship skills
- Disease management
- EPIC Computerized Charting
- Telehealth Technology
- Leadership Skills
- Patient-centered care
- Patient Education
- Triage Assessment
- Respiratory care
- Nutrition education
- Ostomy management
- Cardiac care
- Diabetes care
- Emergency Protocols
- CIWA assessment
- Behavioral Health Support
Affiliations And Honors
- Sigma Theta Tau Member-International Honor Society of Nursing, 04/19, Current
- American Nurses Association, 11/18, Current
- Wisconsin Nurses Association, 11/18, Current
- Army Achievement Medal(s)-US Army, Fort Jackson, SC, 1994
- Army Achievement Medal(s)-US Army, Fort Lewis, WA, 1999
Timeline
Telephone Triage Registered Nurse
Advocate Aurora (Remote)
12.2025 - 09.2026
Registered Triage Clinic Nurse (RN, BSN)
Aurora Health Care
02.2021 - 12.2025
Registered Nurse Ambulatory Float (RN, BSN)
Aurora Health
07.2020 - 02.2021
Nursing Skills Lab Assistant Casual
Gateway Technical College
01.2018 - Current
Registered Nurse (RN, BSN)
Froedtert South KMCC
07.2015 - 06.2021
Administrative Specialist
US Army
01.1992 - 01.2000
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
Gateway Technical College
Administrative Specialist 75 B -
US ARMY