Summary
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Lynnetta Brown

Columbus,OH

Summary

Dynamic and dedicated professional with experience as a Poll Worker at the Voting Registrar Office. Proven expertise in vote counting processes and complaint resolution, fostering strong relationships with voters. Recognized for flexibility and problem-solving skills, consistently exceeding service standards while ensuring compliance with campaign regulations.

Hardworking public service professional driven to support a fair and open election process by adhering to all regulations. Knowledgeable about paper and electronic balloting options. Well-versed in administrative and organizational requirements.

Focused on keeping polling operations efficient and in compliance. Adept at new registrations, voter check-in and equipment monitoring. Excellent interpersonal and communication skills.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Work History

Poll Worker

Voting Registar Office
11.2024 - 11.2024
  • Checked addresses, IDs and registration cards.
  • Monitored candidates and members of public for compliance with security, campaign and other procedures.
  • Issued ballots and provided instruction on how to correctly mark choices.
  • Set up, monitored and maintained polling equipment.
  • Addressed voter questions and concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Followed supervisor instructions to complete tasks on time.
  • Participated in training sessions to enhance skills and knowledge.
  • Responded to customer requests for products, services, and company information.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

No Degree - None

OHVA
Columbus, OH
06-2025

Skills

  • Campaigning limits
  • Documentation
  • Vote counting processes
  • Clerical skills
  • Flexibility
  • Scheduling
  • Complaint resolution
  • Staff education and training
  • Account updating
  • Problem-solving

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

Affiliations

  • Military

Timeline

Poll Worker

Voting Registar Office
11.2024 - 11.2024

No Degree - None

OHVA
Lynnetta Brown