Enthusiastic Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
• Perform administrative functions such as: general or specialized typing/indexing, sort, file, check, correct or stamp a wide variety of classified or unclassified documents.
• Create documents utilizing Microsoft Office products, such as Excel, Word, and PowerPoint
• Operate computer to research, input, change data and manipulate software to achieve desired results
• Produce and type a variety of correspondences, receive, open, sort and distribute mail and information to proper person, place, or file
• Establish and maintain files and logs and prepare reports and statistics
• Answer, screen, route, redirect and make local/long distance and international calls as requested to include answering basic inquiries
• Fill Customer Requests:
• Attach electronic files and images in various systems
• Perform administrative work functions such as prioritization, and determination of productive solutions
• Take corrective action to make needed changes
• Perform duties in Classified as well as Unclassified environments using appropriate communication and teamwork competencies