Lynnette Cox
Blakeslee,PA
Summary
Dynamic office manager with proven expertise, excelling in event planning, and team leadership. Adept at managing complex schedules and ensuring compliance with regulations. Skilled in QuickBooks and customer service, I consistently enhance operational efficiency and foster strong relationships, driving successful outcomes in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager
Empathea Therapy
Venice, Florida
10.2019 - 12.2024
- Managed day-to-day operations of the office, such as ordering supplies, maintaining equipment, and managing calendars.
- Assisted in recruiting, onboarding, and training new employees.
- Processed payrolls using accounting software.
- Ensured compliance with state regulations governing therapeutic services delivery.
- Performed administrative duties such as scheduling appointments, managing billing information, and responding to inquiries from patients and families.
- Served as a liaison between therapists and other healthcare professionals involved in a patient plan.
Personal Assistant
Dr. Mary Macedonio
Venice, Florida
12.2019 - 12.2023
- Handled confidential information with discretion, and always maintained a high level of professionalism.
- Managed calendar and travel arrangements for the owner, while keeping track of details and deadlines.
- Performed administrative duties such as filing, scheduling appointments, and organizing documents.
- Managed high-priority and confidential information.
- Proofread documents prior to submission for accuracy in content and formatting.
- Attended educational events and seminars to improve and develop a better skill set.
Team Support Specialist
Non-Profit West Bay Community Action
Warwick, Rhode Island
08.2016 - 09.2019
- Provided technical assistance to grantees to ensure compliance with funding requirements.
- Created content calendars for all social media channels, scheduling posts in advance.
- Participated in brainstorming sessions with team members regarding new ideas and strategies for increasing engagement and reach on social media platforms.
- Analyzed data collected from funded programs to measure outcomes and evaluate effectiveness.
- Maintained accurate records of grants awarded and tracked progress against goals established by the organization.
- Managed all aspects of the post-award grants administration, including tracking expenses and preparing invoices.
Office and Functions Manager
Lincoln Ave Auto
Warwick, Rhode Island
01.2015 - 09.2019
- Created detailed reports for management on event progress and outcomes.
- Generated monthly financial reports summarizing income and expenses associated with each event.
- Provided exceptional customer service by responding promptly to inquiries from guests.
- Developed detailed agendas for all meetings related to event planning.
- Monitored the performance of staff during events, ensuring tasks were completed on schedule.
- Organized meetings, conferences, and special events with attention to budgeting and timelines.
Special Needs State Routing Coordinator
First Student Inc.
Warwick, Rhode Island
01.2010 - 08.2016
- Dispatch multi-system.
- Demonstrated strong leadership, problem-solving, and communication skills in a fast-paced environment.
- Supervised staff performance.
- Developed and implemented effective strategies to improve operational efficiency.
- Established clear expectations for team members through goal-setting activities.
- Provided supervision and guidance to staff members in achieving organizational goals.
- Yearly special needs recertification.
Business Co-Owner
Drain Layers Inc.
Warwick, Rhode Island
01.2002 - 06.2015
- Managed day-to-day operations of the business, including accounting, payroll, customer service, product development, and staff management.
- Kept detailed records of inventory, company budgets and payroll.
- Hired and trained qualified employees to perform daily tasks.
- Negotiated, developed, and implemented contracts with suppliers to maximize profits while maintaining quality standards.
- Prepared and implemented detailed budgets, managing daily expenses and maximizing profit.
- Prepared staff work schedules and assigned specific duties.
Office Manager
Lincoln Ave Auto
Warwick, Rhode Island
01.1999 - 05.2012
- Maintained a high level of accuracy while working under tight deadlines, demonstrating adaptability and reliability.
- Liaised between external vendors and internal teams to ensure smooth delivery of services, proving adeptness in relationship-building strategies.
- Processed financial documents accurately, with attention to detail, ensuring compliance with state regulations.
- Managed daily operations of the back-office department, including staffing schedules and budgeting activities, displaying adept leadership qualities.
- Verified attendance, hours worked, and pay adjustments to post information in designated records.
- Processed a high volume of invoices daily, utilizing accounts payable software for accurate record keeping.
Education
Aesthetics (Certification) - Aesthetics
Florida Medical & Aesthetic International School
Miami, FL06-2022
Skills
- CDL Class B
- Calendar management
- Problem solving
- Time management
- Phone etiquette, customer service
- HIPAA compliant
- Accounts payable
- Computer skills, Word, Excel, QuickBooks, ADP, Quicken, SimplePractice-Therasoft
- Tax preparation
- Data entry
- Event planning, project management
- Organizational skills
- Marketing and promotions
- Team leader and team building
- Administration fluency
Certification
- Esthetician License
- CDL - B
Timeline
Personal Assistant
Dr. Mary Macedonio
12.2019 - 12.2023
Manager
Empathea Therapy
10.2019 - 12.2024
Team Support Specialist
Non-Profit West Bay Community Action
08.2016 - 09.2019
Office and Functions Manager
Lincoln Ave Auto
01.2015 - 09.2019
Special Needs State Routing Coordinator
First Student Inc.
01.2010 - 08.2016
Business Co-Owner
Drain Layers Inc.
01.2002 - 06.2015
Office Manager
Lincoln Ave Auto
01.1999 - 05.2012
Aesthetics (Certification) - Aesthetics
Florida Medical & Aesthetic International School