Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Lynnette Eastin

Canton,GA

Summary

Customer-oriented General Manager with 5 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

29
29
years of professional experience

Work History

911 Emergency Dispatcher

Madison County Sheriff Department
Rexburg, ID
02.2023 - 08.2024
  • Interacted with public through incoming calls and identified emergency situations.
  • Identified priority calls based on severity of situation, urgency, or special circumstances.
  • Monitored multiple radio frequencies simultaneously while entering data into computer system.
  • Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
  • Acted calmly and professionally under pressure while making decisions in high stress situations.
  • Utilized proper telephone etiquette when speaking with callers in order to maintain a professional demeanor.
  • Dispatched police officers and emergency personnel to calls for service.

General Manager

SodaVine
Rexburg, ID
05.2018 - Current
  • Built and maintained loyal, long-term customer relationships through friendly customer service.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Ensured compliance with local health department regulations regarding food safety standards.

Server/ Bartender

Applebee's
Idaho Falls, ID
08.2004 - 05.2009
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Provided exceptional service to high volume of daily customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Manager

Frontier Pies
Rexburg, ID
06.1995 - 03.2004
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Answered customer requests with information about product availability.

Education

High School Diploma -

Blackfoot High School
Blackfoot, ID

Skills

  • Problem Anticipation and Resolution
  • Performance Improvements
  • Quality Assurance
  • Decision Making
  • Customer Service Management
  • Focus and Follow-Through

Refrences

  • Available upon request

Timeline

911 Emergency Dispatcher

Madison County Sheriff Department
02.2023 - 08.2024

General Manager

SodaVine
05.2018 - Current

Server/ Bartender

Applebee's
08.2004 - 05.2009

Manager

Frontier Pies
06.1995 - 03.2004

High School Diploma -

Blackfoot High School

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Lynnette Eastin