Lynnette Williams
Experienced Overnight Residential Monitor
Vallejo,CA
Summary
Motivated employee and student eagar to apply time management and organizational skills in various environments. Seeking entry-level opportunities and internship to expand my knowledge in addiction & recovery and facilitation of educational counseling. I am punctual with a team-oriented mentality.
Overview
3
3
years of professional experience
Work History
Residential Monitor
Magnolia Women's Recovery Program
Oakland, Ca.
01.2022 - Current
- Enforcing program policies, and procedures.
- Address negative behaviors with a positive attitude.
- Conduct and/or monitor educational groups as assigned (day & evening shifts).
- Preform periodic inspections of the facility and develop corrective action plans to address problems.
- Oversee and participate in the cleaning of the home, ensure chores are completed, inspect house for health and safety hazards.
- Document activities in accordance with agency practices, daily logging regarding client whereabouts, incident reports, maintenance request, medication charting.
- Perform support functions such as answering telephone calls and greeting visitors.
- Maintain confidentiality, as per agency practices and confidentiality law.
- Other duties as assigned.
- Work successfully with diverse group of coworkers to accomplish goals and address issues related to our clients and services.
Dispatcher/Shuttle Driver
Park 'N' Travel
Oakland, CA
07.2021 - Current
- Maintain strict compliance with safety rules for passenger and driver protection
- Greet customers, help customers enter and exit shuttle, load and unload luggage.
- Drive Shuttle between Park 'N' Travel and Oakland Airport up to 15 to 20 times per day.
- Type in system and prepare a detail report outlining trip, vehicle and passenger details.
- Add fluids, check tires and keep interior and exterior clean as part of vehicle upkeep.
- Follow regular schedule of drop offs and pickups for individual customers and groups.
- Work well with Co-workers to communicate customer issues, customer reservations and return time.
Education
Associate of Arts -
Merritt College
Oakland, CASkills
- Excellent interpersonal skills, ability to multi-task
- Crisis intervention skills, ability to maintain healthy & appropriate treatment boundaries
- Utilization of computer for documentation and Communication
- Ability to be a proactive team player, and able to represent the Agency
- Committed to working in a diverse workplace, and self-awareness regarding issues of race, ethnicity, class, sexual orientation, gender identity, religion/spirituality and disability
Timeline
Residential Monitor
Magnolia Women's Recovery Program
01.2022 - Current
Dispatcher/Shuttle Driver
Park 'N' Travel
07.2021 - Current
Associate of Arts -
Merritt College
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