Donza Nichols
Washington,DC
Summary
Conscientious Residential Monitor, known for high productivity and efficient task completion. Specialize in crisis intervention, behavioral management, and conflict resolution. Excel in communication, empathy, and patience, ensuring resident needs are met with professionalism and care. Ready to leverage skills in maintaining safe, supportive environments for all residents. Being able to assist individuals with mental and physical challenges, and the ability to cope with personal struggles, involves conquering obstacles that they may face in life while living in their community.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Monitor
Jubilee Housing
Washington, DC, DC
02.2025 - Current
- Securing the perimeter of the home, both internal and external.
- Monitoring the medication of clients while self-administering.
- Engaged in social and recreational activities.
- Enforced facility rules consistently while being mindful of individual differences among residents.
- Monitored residents in the residence to ensure that safety and security protocols were followed.
Client Resource Specialist
Catholic Charities of Washington Archdiocese
Washington, USA
03.2022 - 12.2024
- Working with Homeless women/men in the DC shelters who have mental health addictions and disabilities
- Providing case management services, as well as socialization/recreational activities
- Planning all event calendars, facilitating groups for therapeutic sessions, individual consultations, and referrals for employment & education
- Data entries, class studies, CEU training, and company training/programs are also included
Hospitality Assistant
Med Star Washington Hospital Center
Washington, USA
01.2020 - 09.2022
- Working in the Food Service transporting meals to patients, and handling all Food Service duties in the kitchen, cafeteria, and service areas
- Performing cleaning duties in the food service areas and all assigned duties
- Attend training classes, certification classes, and any other training
Clinic Administrator
Maxim Healthcare Services
Washington, USA
10.2019 - 12.2019
- I handle all administrative duties, such as coordinating all client records and registration, managing traffic control of the population, and working closely with the RN at this year's Flu Clinics in the District of Columbia
- I also attend training and perform all duties assigned
- Seasonal
Education
BA Degree - Communications
Bowie State University
Bowie, Md05.1986
Diploma -
Colonel Richardson High School
Federalsburg, Md05.1980
Skills
- Medication monitoring
- Safety protocols
- Case management
- Crisis intervention
- Behavior management
- Client assessment
- Team collaboration
- Effective communication
- Conflict resolution
- Disability support
- Patient privacy
- Excellent communication
Volunteer Experience
- Seabury Senior Services/LGBTQ Advisory Council, 2022-01-01, Present
- Martha's Table, Washington, DC, 2019
- DC Board of Elections Poll Worker, 2016
- Greater Washington Urban League, Inc, 2010-01-01, 2015-12-31
Certification
Recovery Coach- CART-25-RCA001-062 Recovery Coach Academy 30.0 CE Credits March 22, 2025
Overdose Prevention and Naloxone (Narcan)
Suicide Risk Assessment: Clinical Considerations and Challenges
Adult Mental Health First Aid
HIPPA Training
Crisis and Conflict Intervention
Unusual Incident Report Training (IUR)
Seizure Management
Timeline
Residential Monitor
Jubilee Housing
02.2025 - Current
Client Resource Specialist
Catholic Charities of Washington Archdiocese
03.2022 - 12.2024
Hospitality Assistant
Med Star Washington Hospital Center
01.2020 - 09.2022
Clinic Administrator
Maxim Healthcare Services
10.2019 - 12.2019
BA Degree - Communications
Bowie State University
Diploma -
Colonel Richardson High School
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