Lynnette M Jones
Millersville,MD
Summary
Dynamic director with a strong background in streamlining operations and enhancing team collaboration. Committed to developing strategies that support educational initiatives while ensuring compliance and safety standards.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Paraeducator, Special Education
AACPS
Glen Burnie, Maryland
12.2023 - Current
- Assisted in managing classroom behavior and promoting a positive learning environment.
- Supported teachers in delivering individualized education plans to students with disabilities.
- Monitored student progress and reported observations to the teaching staff regularly.
- Organized and participated in student assessments and evaluations as required by AACPS.
- Monitored student progress and provided feedback to parents and school administrators on their academic performance.
- Supervised field trips for special education classes ensuring safety at all times while providing educational opportunities outside the regular classroom setting.
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Collaborated with special education team to adapt curriculum materials for diverse learners.
- Provided one-on-one support to students during academic and social activities.
- Facilitated communication between students, teachers, and parents regarding progress.
- Implemented instructional strategies to engage students in learning activities.
- Facilitated group activities designed to promote communication, problem solving, self-advocacy and independent living skills among special needs students.
- Participated in professional development workshops related to special education topics such as autism spectrum disorder, dyslexia or attention deficit hyperactivity disorder.
- Encouraged participation from all students by using positive reinforcement techniques.
Director of Operations
Y In Central Maryland
Pasadena, Maryland
08.2023 - 06.2025
- Streamlined daily operations for community programs and services.
- Coordinated staff schedules to ensure adequate coverage for events.
- Developed training materials for new hires on operational procedures.
- Monitored compliance with organizational policies and safety standards.
- Facilitated team meetings to discuss program updates and operational challenges.
- Collaborated with departmental leaders to align operational goals with strategic initiatives.
- Created policies and procedures for improved workflow processes.
- Managed day-to-day operations of a large staff in multiple departments.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Provided leadership and guidance to subordinate managers and supervisors.
- Worked with management team to develop operational goals aligned with business strategy.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Identified areas where process improvements could be made resulting in increased productivity.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed training programs for new employees as well as existing staff members.
- Established operational guidelines and identified opportunities for improvement.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Directed the operations and logistics of a multi-million dollar business.
- Maintained budgeting documents for accurate tracking of expenses.
- Promoted products, increasing customer base, and market share.
- Prepared detailed reports outlining operational results on a regular basis.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Delegated work to staff, setting priorities and goals.
- Implemented successful business strategies to increase revenue and target new markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
MBA - Business Administration And Management
University of Phoenix
Raleigh, NC 01.2004 - 06.2008
Master of Science - Special Education
Mercyhurst University
Erie, PA02-2004
Skills
- Individualized education planning
- Classroom management
- Student assessment
- Special needs support
- Instructional strategies
- Team collaboration
Timeline
Paraeducator, Special Education
AACPS
12.2023 - Current
Director of Operations
Y In Central Maryland
08.2023 - 06.2025
MBA - Business Administration And Management
University of Phoenix
01.2004 - 06.2008
Master of Science - Special Education
Mercyhurst University
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