LYNN JOSEPH
Sunrise
Summary
Hardworking with strong multitasking and customer service skills. Committed to speeding up processes and helping people.
Overview
3
3
years of professional experience
Work History
Digital Sales Specialist
MACY'S INC.
Coral Springs
08.2024 - Current
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers
- Proficiently handled high call volumes while maintaining quality service standards
- Utilized persuasive communication techniques to close deals quickly and efficiently
- Informed customers about sales and promotions to boost overall sales
Teller
WELLS FARGO
Plantation
07.2023 - 08.2024
- Assisted customers with deposits, withdrawals, and check-cashing services in a friendly and efficient manner.
- Developed strong customer relationships by providing excellent customer service, and responding to inquiries promptly.
- Balance the cash drawer daily at the end of each shift to ensure accuracy.
- Verified the accuracy of customer account information prior to processing transactions.
Patient Care Coordinator
AMERICA'S BEST CONTACTS & GLASSES
Fort Lauderdale
05.2022 - 07.2023
- Provided exceptional customer service to patients, families, and healthcare providers by promptly responding to inquiries, addressing complaints, and resolving issues.
- Utilized the electronic health records system for accurate data entry of patient information, such as demographics, insurance coverage, and physician orders.
- Coordinated, timely scheduling of appointments and follow-ups with physicians or other healthcare professionals based on individual needs.
Education
Associate of Arts - Accounting
William T. McFatter Technical College
06.2023
Skills
- Fraud Detection Proficiency
- Customer service excellence
- Upselling and cross-selling
- Healthcare system navigation
Timeline
Digital Sales Specialist
MACY'S INC.
08.2024 - Current
Teller
WELLS FARGO
07.2023 - 08.2024
Patient Care Coordinator
AMERICA'S BEST CONTACTS & GLASSES
05.2022 - 07.2023
Associate of Arts - Accounting
William T. McFatter Technical College
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