

Dynamic professional with over a decade of experience in program management, business process optimization, and people operations, including more than four years in academic healthcare environments. Proven expertise includes academic recruitment, personnel operations, policy-driven workflows, and cross-functional program execution. Certified Lean Six Sigma Green Belt with a strong track record in process mapping, workflow optimization, stakeholder alignment, and operational improvement within complex organizations. Managed approximately 98 academic recruitment cases annually across multiple departments while leading process improvement initiatives that resulted in the development of over 25 workflow maps and standardized SOPs.
Academic Recruitment & HR Operations
Process Improvement & Workflow Design
Stakeholder Engagement & Training
Operational Administration