Hi, I’m
Jettie Wilce
Seattle,WA
Opportunities Don't happen.You create them.
Chris Grosser
Summary
Forward-thinking Recruitment Director successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing 6 year record of success in the field. Effective at customizing recruitment strategies to meet different needs. Proficient in measuring success, documenting actions and reporting on progress in closing workforce gaps.
Overview
8
years of professional experience
Work History
Aveda Arts and Sciences Institute
Recruitment Director
2018.12 - Current (5 years & 9 months)
Job overview
- Skills executed in theAdmissions Department:
- Utilize IFS and CRM to manage leads
- Recruit prospective students
- Conduct all high school career fairs
- Provide program information
- Conduct all on-site/virtual tours
- Enroll prospective students
- Communicate all required regulations, and clarify all contract details
- Negotiated job offers to attract top talent and keep the organization competitive in the job market
- Managed applicant tracking systems to keep recruitment processes organized
- Measured and reported on recruitment metrics to track successes and failures of recruitment efforts and identify areas for improvement
Gary Manuel Aveda Institute
Call Center Representative
2016.01 - 2018.12 (2 years & 11 months)
Job overview
- Maintained inbound calls
- Scheduled appointments
- Provided premier customer service
- Responded to customer calls and emails to answer questions about products and services
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Placed outbound customer service or customer satisfaction calls to follow up on issues
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues
Education
Ashford University , San Diego, CA
Bachelor's degree from Human Resources
12.2023
Aveda Institute , Seattle, WA
from Esthetics
04.2018
Whatcom Community College , Bellingham, WA
Associate of Arts from Accounting And Business Management
01.2010
Skills
- Proficient in recruitment and marketing strategies
- Customer Relations
- Retail Management
- Communications
- POS
- Store Management Experience
- Retail Sales
- Upselling
- Sales
- Front Desk
- Human Resources
- Human Resources Management
- Performance Management
- Interviewing
- Socialization Techniques
- Screening Processes
- Contract Negotiation Skills
- Talent Acquisition Strategies
- Active Listening
- Corporate Social Responsibility
- Critical Thinking
- Confidential Records Management
- Applicant Tracking Systems Proficient
- Performance Optimization
- ADP Workforce Now
- Data Analysis
- Client Requirements
- Advanced Arrangements
- Employment Opportunities
- Human Resource Management Software (HRMS)
- Human Resources Department Processes
- Reading Comprehension
- Proficient in recruitment and marketing strategies
- Training Needs Analysis
- Problem Resolution
- Coaching and Mentoring
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Recruitment Director
Aveda Arts and Sciences Institute
2018.12 - Current (5 years & 9 months)
Call Center Representative
Gary Manuel Aveda Institute
2016.01 - 2018.12 (2 years & 11 months)
Ashford University
Bachelor's degree from Human Resources
Aveda Institute
from Esthetics
Whatcom Community College
Associate of Arts from Accounting And Business Management
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