Lynsie Shipman
Kansas City,MO
Summary
.
- Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Licensed Massage Therapist
Green Leaf Spa
2023.11 - Current
- Maintained detailed records of client progress, tracking improvements and adjusting treatment plans as necessary to maximize results.
- Promoted overall health by teaching clients about proper body mechanics and posture adjustments during daily activities.
- Utilized trigger point therapy and myofascial release techniques to address clients'' specific pain points, contributing to improved mobility and pain reduction.
- Enhanced clients'' well-being by applying various remedial massage techniques, including Swedish and deep tissue massages.
- Educated clients on the benefits of regular massage therapy and self-care techniques to maintain overall wellness.
- Ensured a comfortable and serene environment, maintaining clean and organized treatment rooms.
- Continuously expanded knowledge of current industry trends by attending professional development courses on advanced massage techniques and modalities.
Licensed Massage Therapist
Elevate Organic Hair Salon & Spa
2023.10 - 2024.01
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
Licensed Massage Therapist
Spa At Briarcliff
2021.05 - 2023.10
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Barista
Mana Bar
2019.07 - 2022.05
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Sales Associate
Brookside Holistic
2019.08 - 2020.05
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Lee's Summit High Shool
Lee's Summit, MO05.2019
Massage Certification - Massage Therapy
WellSpring School of Allied Health
Kansas City, MO11.2021
Skills
- Deep Tissue Massage
- Lymphatic Drainage
- Therapeutic touch
- Anatomy knowledge
- Reliable and punctual
- Relationship Building
- Client Service
- Store Opening and Closing
- Team Player
- Active listener
- Adaptive and creative
- Cash Register Operation
- Beverage Preparation
- Performance Improvement
- Coffee machinery
- Customer Service
Timeline
Licensed Massage Therapist
Green Leaf Spa
2023.11 - Current
Licensed Massage Therapist
Elevate Organic Hair Salon & Spa
2023.10 - 2024.01
Licensed Massage Therapist
Spa At Briarcliff
2021.05 - 2023.10
Sales Associate
Brookside Holistic
2019.08 - 2020.05
Barista
Mana Bar
2019.07 - 2022.05
High School Diploma -
Lee's Summit High Shool
Massage Certification - Massage Therapy
WellSpring School of Allied Health
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