LYNZEE O'CONNOR
Lubbock,TX
Summary
Licensed esthetician with comprehensive experience in both client service and front desk operations within a high-volume waxing salon. Demonstrated ability to manage appointment scheduling, handle multi- line phone systems, and perform client checkouts, all while providing professional waxing services in accordance with strict health and safety protocols. Adept at creating a welcoming, organized, and hygienic environment that aligns with the standards of a professional spa. Well- prepared to contribute to a spa setting in a Spa Coordinator or Receptionist capacity through strong communication, multitasking, and
Overview
4
4
years of professional experience
Work History
Waxologist
Radiant Waxing
06.2024 - Current
- Perform professional waxing services with a focus on speed, comfort, and hygiene
- Manage front desk duties including answering phones, booking, rescheduling, and confirming client appointments
- Provide exceptional customer service by checking in with clients post-service and ensuring satisfaction.
- Assist in rearranging coworker schedules to maintain smooth salon operations.
- Follow strict sanitation and safety protocols in compliance with state regulations as well as maintain a clean and welcoming workspace to support a positive client experience.
Tanning Consultant
Palm Beach Tan
08.2022 - 06.2024
- Educated clients on tanning services, skin care, and product options to recommend personalized packages.
- Sold memberships, packages, and tanning lotions to meet individual client needs and achieve sales goals.
- Maintained cleanliness and sanitation of tanning beds and salon areas according to safety standards.
- Ensured proper usage of equipment by guiding clients through procedures and answering questions.
- Provided friendly, professional customer service to build client relationships and encourage repeat business.
- Assisted with inventory restocking, front desk tasks, and opening/closing procedures.
Education
High School Diploma -
Seminole High School
Seminole, TX05.2022
Skills
- Customer Service & Client Retention
- Time Management & Multitasking
- Follow-Up Calls & Client Satisfaction
- Team Coordination & Problem Solving
- Appointment Scheduling & Calendar Management
- Front Desk Operations & Phone Etiquette
- POS System Operation & Client Checkout
- Sanitation & State safety compliance
Timeline
Waxologist
Radiant Waxing
06.2024 - Current
Tanning Consultant
Palm Beach Tan
08.2022 - 06.2024
High School Diploma -
Seminole High School