LYNZIE SMITH
Clermont,FL
Summary
Adept at fostering team unity and boosting employee retention, I excelled as an Assistant Manager at Hungry Howie's Pizza, where I also enhanced customer satisfaction significantly. My background includes proficiency in Java/C and a knack for resolving complex issues, showcasing a blend of technical acumen and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hungry Howie's Pizza
03.2017 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Bachelor of Science - Computer Engineering
University of Central Florida
Orlando, FL10.2024
Associate's degree - General Studies
Lake-Sumter State College
Minneola, FL06.2020
Skills
- C/C
- Java
- Verilog
- Circuit design
- MIPS
- FPGA
- Python
- MATLAB
- Team motivation
- Workload Management
Certification
ServSafe Food Protection Manager, 05/01/16, 05/01/21, Food and beverage safety training and certificate program administered by the National Restaurant Association.
Timeline
Assistant Manager
Hungry Howie's Pizza
03.2017 - Current
Associate's degree - General Studies
Lake-Sumter State College
Bachelor of Science - Computer Engineering
University of Central Florida
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