Lyomonel Elie
West Orange,NJ
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
6
6
years of professional experience
Work History
To-Go Server
TGIF Fridays
West Orange, NJ
06.2024 - Current
- Performed opening and closing duties such as cleaning work areas, restocking supplies and equipment.
- Received payments, returned accurate change and closed checks in POS system.
- Ensured all dishes were presented attractively before serving to customers.
- Followed all cash handling policies when processing payment transactions.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request.
- Greeted customers and provided menus.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Host
TGI Fridays
West Orange, New Jersey
02.2023 - Current
- Informed patrons of establishment specials and promotions.
- Served as point-of-contact for resolving guest complaints or special requests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Managed dining room layout to maximize efficiency of staff members.
Busser
TGI Fridays
West Orange, NJ
08.2018 - Current
- Engaged with guests in a polite and friendly manner to enhance the dining experience.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
Education
High School Diploma -
West Orange High School
West Orange, NJ06-2015
Skills
- Phone etiquette
- Menu design
- Cleanliness standards
- Collaboration
- Adaptable mindset
- Complaint resolution
- Initiative-taking
Languages
English
Full Professional
Accomplishments
- Consistent Employee of the Month
Timeline
To-Go Server
TGIF Fridays
06.2024 - Current
Host
TGI Fridays
02.2023 - Current
Busser
TGI Fridays
08.2018 - Current
High School Diploma -
West Orange High School
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