Lyra Aloy

Work History

Senior Compliance Officer

Omni Financial of Nevada

Las Vegas, NV

06.2023 - Current

provided administrative support to Compliance Departments.
Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
Developed and implemented comprehensive compliance policies and procedures.
Conducted risk assessments to identify areas of non-compliance and recommend corrective action plans.
Provided training to staff on anti-money laundering, data privacy, anti-bribery, and other relevant regulations.
Monitored regulatory developments and updates to ensure compliance with applicable laws and regulations.
Assisted in the preparation of reports for internal stakeholders and external regulators.
Investigated potential violations of applicable laws or regulations, including suspicious activity reporting.
Performed periodic reviews of existing policies and procedures to ensure they remain compliant with changing requirements.
Created a system for tracking customer complaints related to compliance issues.
Drafted responses to inquiries from regulatory authorities regarding compliance matters.
Coordinated with legal counsel when needed to resolve complex compliance issues.
Maintained records of all investigations into possible violations of applicable laws or regulations.
Collaborated with various departments to ensure adherence to company standards and procedures as well as industry best practices.
Reviewed third-party vendor contracts for any potential conflicts of interest or legal risks associated with them.
Identified gaps in existing processes and systems that may lead to non-compliance situations.
Managed the implementation of new software systems designed to improve the efficiency of monitoring activities.
Established an effective communication channel between internal teams and external regulators.
Analyzed financial transactions for any suspicious activity or fraud attempts.
Prepared detailed reports summarizing findings during investigation projects.
Provided guidance on compliance requirements for new products and services introduced by the organization.
Participated in regular audits conducted by internal auditors or external agencies.
Maintained compliance frameworks, policies and documentation to support audits.
Maintained and revised policy procedures for general operation of compliance program.
Planned and executed compliance audits to check company policies, procedures and controls.
Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
Stayed abreast of applicable laws and state or federal regulation to report violations.
Developed and implemented strategies necessary for minimizing risk of non-compliance.
Monitored compliance risk controls to identify deviations and offer recommendations.
Adhered to deadlines in optimizing regulatory and operational performance.
Developed systems to track and monitor compliance with regulatory requirements and internal policies.
Analyzed data from multiple sources to systematically document work and results.
Conducted reviews to foster ongoing compliance with federal and local regulations.
Established working relationships with regulatory agencies.
Utilized risk management techniques and business knowledge to improve compliance programs.
Liaised between regulatory agencies and internal departments to facilitate regulatory and related matters.
Participated in networking and learning opportunities to remain current with evidenced-based practices.
Created and managed action plans to mitigate audit discoveries and compliance concerns.
Monitored regulatory developments to communicate risks or opportunities to relevant groups.
Performed fact-finding research by investigating, collecting and analyzing data and compiling in report format.
Analyzed data to provide insights and recommendations for mitigating conduct risk.
Facilitated adherence to safety and regulatory objectives and managed client-specific projects, training programs and personnel background checks.
Conducted extensive research to support regulatory findings and control weaknesses.
Tracked assignment completion to provide weekly metrics to compliance manager.
Established internal controls and processes to support compliance through project management and engagement of key stakeholders.
Used proprietary systems to process applications, filings and registrations.
Performed testing to evaluate processes, enhance test scripts and analyze results.
Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Signed and approved budgets for new funding and program initiatives.
Implemented strategic offerings to enhance company's suite of products and services.
Executed on-time, under-budget project management to adhere to project road map.

KYC Program Lead/Fraud & Payments Supervisor

Wynnbet

Las Vegas, NV

12.2022 - 06.2023

Lead the KYC program with an in-depth knowledge of KYC regulatory requirements, industry best practices, and regulatory risk balanced with customer friction
Ensuring adherence to Regionally and globally, on BSA, AML/CTF, KYC, EDD, PEP, and other related regulations as well as policies and procedures
Collaborate with Product, Legal, Data Analytics, Engineering, and other business partners on global cross- functional initiatives acting as the KYC SME, in uence decision
Making, build consensus, navigate key issues, and negotiate milestones to drive impactful results
Be the subject matter expert on industry rules and regulatory requirements and adjust the compliance program as necessary
Proactively identify key areas of risk and work with teams to develop mitigation plans
Represent KYC compliance oversight both internally and externally to regulators, auditors, and partners as required showcasing the KYC program’s strong compliance framework
Identify and evaluate KYC regulatory requirements for new and existing products or features
Use complex data sets to assess customer risk and design impactful quantitative controls that enable risk- based approaches to KYC controls
Lead senior leadership discussions and prepare senior and executive level presentations and reports
Evaluated nancial transactions, insurance claims, and security breaches to ensure compliance and mitigate potential risks
Gathered and examined relevant data, conduct investigations, and identi ed patterns/ indicators of risky and fraudulent activities
Worked with local law enforcement agencies to identify and investigate individuals suspicious transactions and provide information that was being subpoenaed
Filled out and submitted SAR reports and responded to any 314a or 314b requests
Reported nancial crimes by high-risk patrons through SARs and BSA e- ling
Conducted internal security assessments to maintain regulatory compliance and performed account audits
Developed and maintained security documentation, policies, standards, and procedures
Utilized data analysis to reduce fraud losses and implement quality indicators for continuous improvement opportunities
Please review these revised bullets and let me know if there are any further changes or adjustments you would like to make
Conducted thorough investigations into bonus abuse, multi accounting, and account takeovers to mitigate fraud risks
Implemented responsible gaming practices within the fraud department, maintaining compliance with industry standards.
Directed and supervised team of 15 employees in daily operations.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Analyzed data from various sources to identify trends, patterns, opportunities, risks associated with a particular project or system.
Developed innovative solutions for integrating existing systems with new technologies to improve customer service.
Analyzed and identified potential problems in the current system, then proposed solutions to optimize performance.
Conducted research and analysis of client requirements for successful implementation of IRIS software.
Assessed the business objectives of clients and provided end-to-end integration services using IRIS technology.
Provided technical guidance and support to users during the installation process of IRIS software.
Created comprehensive user guides, manuals, training materials and other documentation related to IRIS applications.
Collaborated with internal teams to develop strategies for better utilization of resources while implementing IRIS projects.
Performed troubleshooting activities on existing implementations of IRIS software and resolved any issues that arose quickly and efficiently.
Identified areas where improvements could be made in order to enhance the functionality of the system.
Monitored daily operations within the organization's IT infrastructure and ensured that all components were running smoothly.
Designed test cases based on different scenarios for evaluating the performance of newly implemented systems or applications.
Documented detailed reports outlining findings from each project as well as recommendations for further improvement.
Led team meetings to discuss progress on individual tasks as well as provide feedback on overall project status.
Maintained communication with stakeholders throughout the entire life cycle of a project in order to ensure timely delivery of results.
Coordinated between multiple departments within an organization in order to ensure seamless integration between systems when necessary.
Participated in product development initiatives by providing input regarding features which may be beneficial for clients utilizing IRIS technology.
Delivered presentations at conferences and other events in order to promote awareness about benefits offered by using IRIS products.
Established relationships with key partners such as hardware vendors, software developers., in order to facilitate smooth implementation processes.
Assisted customers with onboarding processes related to their use of IRIS products including setting up accounts, configuring settings.
Monitored customer activity for suspicious behavior or anomalies.
Reviewed financial statements, transaction records, and other documents for discrepancies.
Analyzed data from multiple sources to identify patterns of fraudulent activity.
Drafted policies and procedures related to fraud detection and prevention.
Evaluated current practices to ensure compliance with applicable laws and regulations.
Collaborated with internal stakeholders to develop strategies for mitigating risk of fraud in the organization.
Performed regular audits of existing security protocols to detect weaknesses or vulnerabilities.
Worked closely with law enforcement agencies on cases involving criminal activity.
Determined existing fraud trends by analyzing accounts and transaction patterns.
Tracked chargeback activity to identify best practices for determining fraud.
Used multiple data sources to derive end-to-end fraud performance metrics.
Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Served as primary contact for fraud claim inquiries.
Participated in group discussions with team members to develop new ways to combat fraud.
Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
Made recommendations for closing accounts and performed associated follow-up.
Connected patterns for underlying account associations to discover undetected fraud.
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Prepared, documented and assembled evidence for potential prosecution and civil litigation.
Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
Updated each claims suspension annually to promote continuity of active claim suspensions.
Documented and reported on key risks and recommended mitigation strategies.
Conducted investigations and took appropriate actions to resolve concerns.
Built disaster management and recovery plans for different types of financial emergencies.
Illustrated financial, statistical and econometric data through technical reports and charts.
Consulted industry publications and reviewed best practices to implement newest statistical models and techniques.

Risk Investigator (Remote)

Apto Payments

Las Vegas, NV

07.2022 - 12.2022

Conducted investigations into potential fraud, money laundering and cybercrime cases.
Analyzed customer financial data to identify suspicious transactions or patterns of behavior.
Developed strategies for identifying, analyzing and managing risk within the organization.
Evaluated internal processes and procedures to ensure compliance with relevant laws and regulations.
Assessed existing control systems to identify areas of risk exposure.
Identified potential sources of financial loss due to employee negligence or malicious intent.
Reviewed reports from external auditors on compliance issues and identified corrective action plans as needed.
Investigated claims of misappropriation of funds or other irregularities in financial reporting practices.
Collaborated with law enforcement agencies to investigate criminal activities related to corporate finance and operations.
Prepared detailed investigative reports outlining findings, conclusions, recommendations and legal implications.
Developed policies and procedures for mitigating risks associated with new business initiatives.
Monitored changes in regulatory requirements that may affect organizational risk management processes.
Provided guidance on best practices for preventing fraudulent activity within the organization.
Created training materials for employees on how to recognize potential risks in their daily work.
Maintained up-to-date knowledge of industry trends in order to stay informed about emerging threats.
Performed background checks on prospective employees prior to hiring decisions being made.
Responded promptly to inquiries from customers regarding suspected fraud or security breaches.
Coordinated efforts with internal departments such as Human Resources, IT Security and Legal Affairs when investigating cases involving employee misconduct.
Participated in meetings with senior management discussing current risk exposures and proposed solutions.
Built relationships with external stakeholders such as banks, insurance companies, regulators, in order to facilitate information sharing around risk matters.
Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
Reviewed risk management database reports for compliance and fraud prevention.
Reported findings on risk exposures to senior executives and board of directors.
Lead and executed risk management projects to identify deficiencies and possible corrective actions.
Managed and executed risk management projects to determine deficiencies and appropriate corrective actions.
Supported development and implementation of proactive approaches to address risk, fraud and collection needs.
Reviewed portfolios, identifying risk factors and determined methods to alleviate delinquencies.
Maintained risk identification programs to reduce potential losses from workers' compensation and general liability insurance issues.
Analyzed reporting strategies and data to create educational programs.
Designed programs and protocols to control company loss and minimize adverse financial impact.
Implemented loss control measures to protect workers and mitigate workplace hazards.
Participated in division safety and security meetings and joint safety task force meetings.
Implemented operational vision for data analytics and reporting, including identification of key requirements and continuous improvement opportunities.
Developed in-depth reports, which delivered improved visibility and enabled better control of credit risk.
Collaborated with law enforcement officials for physical security breaches, safety emergencies and fraud cases.
Directed reporting automation to reduce errors and labor requirements.
Developed, defined and optimized approaches to handle account delinquencies, enhance recovery efforts and implement settlement programs.
Constructed periodic surveys and inspections to comply with regulatory committees.
Recommended state safety grants to prioritize use of available funds for identified risks.
Identified hazardous materials in facilities, disposing of waste according to regulations.
Devised and executed contingency plans to maintain operational continuity during events such as data backup and cross-training.
Created and managed scorecards for underwriting and predictability models.
Managed vendor relationships for workers' compensation and property and casualty insurance policy programs.
Used cost-containment tools safely and accurately to control risks.
Documented and reported on key risks and recommended mitigation strategies.
Conducted investigations and took appropriate actions to resolve concerns.
Developed and documented risk management systems.
Compiled and submitted regular reports to update senior management on operations and progress.
Monitored risk assessments and assessed validity using industry-specific methods.
Conducted in-depth analyses on potential risks, impacts of new legislation or potential economic factors related to financial activities.
Used Excel pivot tables, charts and reports to break down and analyze information.
Acquired risk-related data from external and internal resources.

Risk & Compliance Manager (Remote)

Sightline payments LLC

, NV

11.2020 - 06.2022

Developed and implemented policies and procedures to ensure compliance with applicable laws, regulations, standards, and best practices.
Monitored changes in relevant legislation and adjusted operations accordingly.
Conducted internal audits to identify areas of non-compliance and recommend corrective actions.
Provided guidance on complex regulatory issues to senior management and other departments.
Created reports outlining compliance activities for executive leadership review.
Developed risk assessments to evaluate potential impact of new initiatives or processes.
Maintained detailed records of all compliance related activities.
Performed research on current industry trends and developments in order to remain up-to-date on best practices.
Investigated complaints from customers regarding violations of company policy or applicable law and regulation.
Assisted with the development of training materials for employees regarding compliance requirements.
Served as a primary contact with regulators during external audit reviews.
Collaborated with legal counsel to ensure that operational activities are compliant with regulatory requirements.
Reviewed contracts for accuracy and ensured they meet corporate objectives while adhering to applicable law and regulation.
Designed systems to track compliance performance metrics across the organization.
Analyzed data sources such as financial statements or customer feedback surveys to identify areas where additional oversight is needed.
Facilitated meetings between stakeholders including executive leadership, legal counsel, department heads., to discuss compliance matters.
Ensured effective communication of changes in regulations or policies throughout the organization.
Provided support in developing strategies for mitigating risks associated with non-compliance.
Assisted with investigations into allegations of fraud or misconduct within the organization.
Participated in industry forums and conferences related to compliance topics.
Organized initiatives, drafted documentation and enforce compliance with best practices.
Completed internal and external audits according to established procedures.
Built and strengthened relationships with regulatory representatives, vendors and company customers.
Implemented improved strategies for regulatory compliance, control testing and process operations.
Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.
Executed successful compliance monitoring and risk assessment programs.
Generated and presented issue and recommendation reports to leadership and auditing team, identifying areas requiring additional support.
Reviewed customer issues, company processes and other operational areas to check compliance.
Created and managed training classes to educate new hires and existing employees about compliance concerns.
Maintained compliance standards for all contract deliverables.
Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
Performed consistently with all quality objectives, including planning, control and optimization strategies.
Verified compliance for deliverables according to contract requirements.
Enhanced business relationships by overseeing effective employee and supervisor training.
Assisted clients to resolve deficiency in risk prevention, business controls and productivity.
Devised and deployed strategies for promoting critical health and safety standards to employees.
Conducted audits of food safety operations to assess performance and verify efficacy of established control systems.
Established frameworks to facilitate execution of bank's compliance monitoring and risk assessment programs.
Kept close eye on key performance indicators for food safety and reported on metrics to identify concerns.
Coordinated audits of food safety practices and third-party assessments.
Oversaw full audit lifecycle according to organizational protocol, generating progress and closing reports for leadership and clients.
Met food safety goals by coordinating compliance strategies, establishing procedures and enforcing policies.
Guided and supported compliance teams engaged in mortgage and home equity, vehicle lending, credit cards and deposits monitoring.

Fraud Analyst (remote)

DraftKings

Las Vegas, NV

07.2019 - 12.2020

Performed detailed analysis of financial transactions to identify suspicious activity.
Assessed customer and client data to detect potential fraud risks.
Monitored customer accounts and identified any discrepancies or irregularities in account activity.
Investigated cases of suspected fraudulent activities, including tracing money trails and analyzing documents.
Developed procedures for the prevention, detection, investigation, and reporting of fraudulent activities.
Conducted interviews with customers to verify their identity and validate information.
Reviewed customer profiles for any changes that may indicate fraudulent activities.
Collaborated with other departments on investigations as needed to review evidence, analyze data, and prepare reports for management.
Evaluated internal control systems to ensure compliance with applicable laws and regulations related to fraud prevention.
Generated daily, weekly, monthly, quarterly reports on fraud trends and patterns.
Created strategies to reduce instances of fraud by identifying vulnerabilities in existing processes.
Analyzed large datasets using advanced analytics techniques such as predictive modeling.
Provided training and guidance on best practices in fraud detection and prevention.
Maintained up-to-date knowledge of relevant federal laws regarding fraud prevention.
Communicated effectively with customers regarding suspected fraudulent activities or suspicious behavior.
Documented all investigative findings in a clear, concise manner for senior management review.
Responded quickly to customer inquiries about possible fraudulent activity on their accounts.
Identified areas where additional controls could be implemented to prevent future fraud incidents.
Coordinated with external law enforcement agencies when necessary during investigations.
Utilized specialized software tools designed for detecting patterns associated with fraudulent activity.
Determined existing fraud trends by analyzing accounts and transaction patterns.
Monitored real-time queues and analyzed high-risk transactions from specified points of sale within business portfolio.
Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
Participated in group discussions with team members to develop new ways to combat fraud.
Analyzed and reviewed confidential and highly sensitive investigative material concerning various parties.
Tracked chargeback activity to identify best practices for determining fraud.
Used multiple data sources to derive end-to-end fraud performance metrics.
Connected patterns for underlying account associations to discover undetected fraud.
Input information regarding fraud investigations into detailed reports for submission to clients.
Made recommendations for closing accounts and performed associated follow-up.
Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Served as primary contact for fraud claim inquiries.
Prepared, documented and assembled evidence for potential prosecution and civil litigation.
Updated each claims suspension annually to promote continuity of active claim suspensions.
Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
Documented investigative findings in reports.
Opened investigations into issues brought up by individuals in community.
Testified in court cases to back up case evidence and detail timelines.
Interviewed witnesses and persons of interest to gather statements for use in criminal investigations.
Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.

KYC Analyst

Barclays

Henderson, NV

12.2013 - 11.2020

Reviewed customer documents and information to ensure compliance with KYC regulations.
Verified customer identity using public records, financial databases, and other resources.
Analyzed customer data to identify suspicious activity or potential money laundering schemes.
Identified customer risk levels based on established criteria.
Updated client profiles with relevant KYC information.
Monitored accounts for changes in activity that could indicate fraud or suspicious behavior.
Assisted in the investigation of fraudulent transactions and related activities.
Developed processes and procedures for improved AML and KYC compliance operations.
Provided guidance to junior analysts during complex investigations.
Coordinated with internal departments to resolve discrepancies in customer data.
Drafted reports summarizing findings from KYC reviews and investigations.
Maintained accurate records of all KYC documentation and analysis results.
Collaborated with external law enforcement agencies to investigate cases of suspected fraud or money laundering.
Ensured that all AML and KYC policies are properly implemented across the organization.
Advised customers on best practices for maintaining compliance with applicable laws.
Tracked regulatory changes related to AML and KYC requirements.
Participated in regular training sessions to stay up-to-date on industry trends.
Assessed customer accounts for potential sanctions violations.
Researched emerging threats within the banking sector relating to AML and KYC regulations.
Evaluated existing systems for effectiveness in detecting suspicious transactions.
Responded promptly to inquiries from customers regarding KYC policies and procedures.
Implemented database and document processing compliance with applicable regulations and company policies targeted towards prevention of money laundering and unethical practices.
Collaborated with AML officials to analyze transaction data and identify patterns and trends potentially indicative of unethical activity.
Researched and validated contract performance data and basic client profile information to achieve total database content accuracy.
Participated in new client onboarding and contract renewal processes, conducting due diligence on contract performance and recommending adjustments to better meet client needs.
Observed staff performance and evaluated metrics to assess work quality, meeting individually with employees to conduct regular reviews and discuss approaches to improvement.
Kept comprehensive logs tracking compliance documents and tasks to contribute to achieve conformity with company policies and client expectations.
Provided managers and executives with input on company policies and industry best practice standards to suggest enhancements to standard operating procedures.
Liaised with branch managers to receive feedback on customer satisfaction and provide guidance on achieving KYC objectives.
Maintained records detailing current, prospective and declined client profiles for further analysis and future reference in negotiation of new contracts and new client intake.
Monitored media reports to evaluate company publicity quality, report on media presence to managers and executives and recommend approaches to improving public image.
Kept abreast of industry trends and regulatory requirements through attendance at professional conferences and networking with industry professionals.
Attended company meetings with executives, shareholders and managers to provide input on prospective clients and suppliers, advising on contract compatibility with company objectives.
Monitored and maintained compliance with internal controls and government regulations.
Requested financial documents from customers.
Presented key information to upper management and executive team for loan recommendations.
Assessed customer credit files regularly to review receivables.
Reviewed customer financial data to ascertain level of risk involved for extending credit.
Conducted credit reviews on corporations to assess financial conditions.
Collected and organized loan documents before submission to underwriting.
Collaborated with credit association and business representatives to exchange valid credit information.
Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.

Summary

Overview

Work History

Senior Compliance Officer

KYC Program Lead/Fraud & Payments Supervisor

Risk Investigator (Remote)

Risk & Compliance Manager (Remote)

Fraud Analyst (remote)

KYC Analyst

Education

Bachelor - Finance

Associates - General Studies

Certified Pre-apprentice Painter -

Skills

Interests

Work Availability

Volunteer experience

Timeline

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