Lyric Gardner
Homestead,FL
Summary
Dedicated to beginning a new career path in my studied field of medical assistant. Professional with a proven track record at Cozy Home Recovery, excelling in patient care and administrative efficiency. Expert in scheduling, menu planning and compassionate caregiving, significantly enhancing client satisfaction. Skilled in managing sensitive information and streamlining office operations.
Overview
2
2
years of professional experience
Work History
Recovery Home Assistant
Cozy Home Recovery
06.2023 - 07.2024
- Handled all clerical and administrative duties to include bookings, package deals & payments.
- Maintained all Patient records in an organized manor in compliance with HIPPA regulations.
- Managed all business websites & monthly promotions.
- Ensured all rooms were set up with clean linen and toiletries.
- Assisted clients with medication intake, created weekly meal menus and assistance with dressing.
- Provided emotional support during difficult times, offering empathetic listening skills and a calming presence when needed most.
- Handled scheduling appointments for various medical services and transportation needs.
Office Assistant
Natural Beauty Bar
01.2022 - 05.2023
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Responsible for all clerical and administrative duties including payroll & website management.
- Managed office inventory, appointments, training, and staff meetings utilizing the Mango mint application.
- Offered support to team members and their clientele to ensure a smooth, pleasant, expedited customer experience.
- Reviewed & verified identification for customers before accepting credit card payment transactions.
- Handled all incoming and outgoing mail, Packages & all Shipments.
- Completed thorough opening and closing procedures to facilitate smooth operations.
Education
Certified Medical Assistant
Florida Technical College
Cutler Bay, FL02-2025
High School Diploma -
My Life My Power Preparatory Academy
Cutler Bay, FL06-2021
Skills
- Patient care
- Housekeeping expertise
- Packing and unpacking
- Medication Management
- Travel arrangements
- Driving and transportation
- Errand running
- Compassionate caregiving
- Scheduling appointments
- Meal preparation
Accomplishments
Certified in Basic Life Support.
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Recovery Home Assistant
Cozy Home Recovery
06.2023 - 07.2024
Office Assistant
Natural Beauty Bar
01.2022 - 05.2023
Certified Medical Assistant
Florida Technical College
High School Diploma -
My Life My Power Preparatory Academy