Lyric Patin
New Iberia,LA
Summary
Seeking an opportunity to work as a Patient Access Representative where I can utilize my knowledge of healthcare operations and customer service. To leverage my experience in healthcare administration to efficiently manage patient access processes. To provide outstanding customer service and administrative support as a Patient Access Representative in an environment that encourages professional growth. To join an organization as a Patient Access Representative, leveraging my experience in healthcare administration and customer service to ensure seamless patient access processes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
The Computer Place
New Iberia, LA
01.2015 - Current
- Serves visitors by greeting, welcoming, and directing them appropriately
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories
- Maintains security by following procedures, monitoring logbook, and issuing visitor badges
- Operates telecommunication system by following manufacturers instructions for house phone and console operation
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Contributes to team effort by accomplishing related results as needed.
Direct Service Worker
Senior Helpers
Lafayette, LA
11.2021 - 12.2023
- Direct Support Professionals work directly with individuals who have intellectual or developmental disabilities
- Day-to-day they assist individuals with various daily living activities like bathing, eating, administering medications, hygiene, and grooming.
Direct Service Worker
Rescare
Lafayette, LA
11.2020 - 03.2021
- Direct Support Professionals work directly with individuals who have intellectual or developmental disabilities
- Day-to-day they assist individuals with various daily living activities like bathing, eating, administering medications, hygiene, and grooming.
Deli Associate
Walmart
Lafayette, LA
04.2018 - 11.2019
- Providing excellent customer service, stocking and receiving deli items, such as meats and cheeses, maintaining the department's appearance and cleanliness, and following company policies and procedures as well as local and federal laws regarding food safety.
Education
Medical -
Camelot College
02.2024
Nursing -
Acadiana Area Career College
04.2022
General Studies -
Penn Foster College
08.2021
Skills
- 4 years CPR
- First Aid Certification
- 1 year Vitial Signs
- 8 years Caregiving
- 4 years Certified Medication Aide
- Microsoft Excel
- Computer Skills
- Organizational skills
- Communication Skills
- Customer Service
- Microsoft Office
- Patient Charting (1 year)
- Patient Confidentiality (1 year)
Certification
- First Aid Certification
- Certified Medication Aide
- Certified Dental Assistant
- 09/01/21
- 04/30/22
- Dental Assistant assists dentists, sets up patient and equipment, performs clinical and technical procedures under the supervision of a licensed dentist. Prepares patient operatories and equipment and assists doctors during examination and treatment.
- CNA
- 09/01/23
- 11/30/23
- Providing great patient care. Answering patient calls and determining how best to help them. Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing, or exercising. Helping patients bathe and maintain proper hygiene. Feeding patients
- CPR Certification
- Certified Medical Assistant
REFERENCES
Pastor Williams-President of Camelot College - 225-907-3310
Aaron Simon-Vice President - 225-907-5597
Ariel Johnson-Instructor -601-341-8682
Timeline
Direct Service Worker
Senior Helpers
11.2021 - 12.2023
Direct Service Worker
Rescare
11.2020 - 03.2021
Deli Associate
Walmart
04.2018 - 11.2019
Customer Service Representative
The Computer Place
01.2015 - Current
Medical -
Camelot College
Nursing -
Acadiana Area Career College
General Studies -
Penn Foster College
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