Lyrissa Safford
Christiansburg,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Long Term Disability Analyst
Mutual Of Omaha
08.2021 - Current
- Manages a caseload of 90-100 complex claims.
- Analyzes, comprehends, and applies insurance provisions and contracts to disability claims.
- Provides a solid level of customer service; written and verbal
- Makes decisions in partnership with management. based on comprehensive understanding of claim facts and thorough evaluation of relevant information.
- Thoroughly documents all claim decisions and actions, maintaining regular and appropriate communication with calamints, employers, and medical professionals throughout the entire claims life cycle.
- Reviews and determines ongoing claim liability.
- Performs end to end claims evaluations, management and adjudication for Disability claims beginning at the point of notification through maximum benefit duration.
- Toggles between multiple applications.
Lead Production Inspector
BAE System-Radford Army Ammunition Pant
11.2010 - 08.2020
- Analyzed and ensured the quality of manufacture goods.
- Followed and adhered to strict government policies and procedures
- Documented and created end of day reports
- Produced and transported ammunition
- Provided training and guidance to new hire inspectors
Small Commercial Underwriting Assistant
The Hartford Insurance Group
07.2009 - 08.2010
- Serviced workers compensation, auto, and business owners polices within a call center environment.
- Assisted underwriters with non-authority policy processing.
- Processed liability umbrellas, updated payroll data on workers compensation policies, increased limits, and issued.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
No Degree - Real Estate
Moseley School of Real Estate
Roanoke, VA01.2021
Skills
- Analytical Thinking
- Written Communication
- Decision-Making
- Multitasking
- Organizational Skills
- Effective Communication
- Process Analysis
- Teamwork and Collaboration
Timeline
Long Term Disability Analyst
Mutual Of Omaha
08.2021 - Current
Lead Production Inspector
BAE System-Radford Army Ammunition Pant
11.2010 - 08.2020
Small Commercial Underwriting Assistant
The Hartford Insurance Group
07.2009 - 08.2010
No Degree - Real Estate
Moseley School of Real Estate
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