Lysa King
Associate
Sacramento,Ca
Work Preference
Summary
Dynamic and detail-oriented professional with experience at FedEx Ground. Proven ability to build pallets efficiently while maintaining organization and cleanliness. Strong interpersonal skills foster positive customer interactions, ensuring satisfaction and loyalty. Committed to delivering high-quality service in fast-paced environments.
Hardworking Package Handler with more than 6 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork.
Overview
18
18
years of professional experience
1
1
Language
Work History
Package Handler
Fedex Ground
08.2019 - Current
- Scan packages and put in totes
- Work the slide for bigger packages
- Scan packages to correct belt
- Build pallets on the floor
- Unload truck that come in.
- Use pallet jack for taking bigger items to off line
- Keep areas as clean as possible and organized
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Customer service associate
The Ups Store
01.2024 - 05.2024
- Make shipping label
- Help customers with Amazon returns and ATT returns
- Box up Amazon returns and customer packages
- Give change to customers if needed
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Delivery Driver
Auto Zone
09.2021 - 01.2024
- Pick up parts from other stores
- Deliver to mechanic shops
- Help customers look up parts in store
- Cash out customers.
- Train new drivers
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
Cashier
McDonald's
04.2017 - 12.2018
- Take orders from customers
- Give change when needed
- Put orders together in bags
- Clean lobby when required
- Do dishes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Security Guard
Inter Con Security
Sacramento, CA
05.2010 - 05.2013
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
Caregiver
IHSS
02.2008 - 03.2014
- Took to grocery store
- Helped with bathing
- Helped with cooking
- Cleaned home.
- Helped using the bathroom
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Associates Degree - Criminal Justice
Colorado Technical University
Skills
Pallet building
Sorting packages
Workplace cleanliness
Warehouse safety
Pallet jack operation
Team collaboration
Adaptable to change
Package scanning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Collaborated with team of 3 in the development of unloading trucks. .
- Documented and resolved jams which led to belt flowing again..
Languages
English
Full Professional
Interests
Bowling
Watching TV
Going to the movies
Going out to eat
Timeline
Customer service associate
The Ups Store
01.2024 - 05.2024
Delivery Driver
Auto Zone
09.2021 - 01.2024
Package Handler
Fedex Ground
08.2019 - Current
Cashier
McDonald's
04.2017 - 12.2018
Security Guard
Inter Con Security
05.2010 - 05.2013
Caregiver
IHSS
02.2008 - 03.2014
Associates Degree - Criminal Justice
Colorado Technical University