Lyse Niyokwizigirwa
Windham,Maine
Summary
Passionate about improving the health and well-being of individuals and communities through compassionate, person-centered care and meaningful support services. Dedicated mental health professional with over 6 years of experience providing behavioral health, direct care, and residential leadership services to individuals with mental health and developmental challenges. Skilled in crisis intervention, staff supervision, care coordination, scheduling, and promoting client independence while ensuring compliance with state and organizational standards. Recognized for strong leadership, empathy, communication, and commitment to creating safe, supportive, and inclusive environments that empower individuals to reach their full potential.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Group Main Stream
Westbrook, ME
05.2019 - 12.2023
- Provided comprehensive assistance with Activities of Daily Living (ADLs), including bathing, dressing, grooming, and toileting, while promoting dignity, comfort, and independence.
- Administered prescribed medications accurately and ensured timely medication compliance in accordance with care plans and organizational policies.
- Implemented and documented individualized skill development plans to support client goals, enhance daily functioning, and maximize independence.
- Coordinated and facilitated community outings, social engagement, and recreational activities to encourage inclusion, participation, and interpersonal development.
- Applied behavior support strategies and intervention techniques to effectively manage challenging behaviors, encourage positive interactions, and maintain a safe and supportive environment.
Residential Lead
UBUNTU CARE
Portland, ME
01.2024 - 08.2025
- Coordinated staff scheduling and shift coverage to ensure adequate staffing levels and continuity of care.
- Supervised direct support staff by providing guidance, mentorship, and performance support to maintain quality care and professional standards.
- Monitored and verified staff training requirements, certifications, and documentation to ensure compliance with state regulations, organizational policies, and safety standards.
- Monitored individuals for changes in physical and behavioral health, responded appropriately to emergencies, administered medications as prescribed, and completed basic healthcare-related tasks in accordance with organizational policies.
- Implemented individualized care plans developed by healthcare professionals to ensure clients received appropriate support and services aligned with their unique needs, goals, and treatment objectives.
- Monitored individuals for changes in physical and behavioral health, responded appropriately to emergencies, administered medications as prescribed, and completed basic healthcare-related tasks in accordance with organizational policies.
Mental Health Technician
MaineHealth
Saco, ME
10.2025 - Current
- Provided community-based mental health rehabilitation services to support client recovery, independence, and overall wellness.
- Assisted clients with daily living skills, coping strategies, crisis support, medication management, and community integration.
- Collaborated with multidisciplinary healthcare teams to implement individualized treatment and recovery plans.
- Maintained accurate clinical documentation, monitored client progress, and ensured compliance with MaineHealth, HIPAA, and state standards.
- Supported clients in accessing community resources, appointments, housing, employment, and social services to promote long-term stability and independence.
Education
Bachelor of Science -
University of Southern Maine
Portland, Maine05.2026
Skills
- Mental Health Rehabilitation Services
- Crisis Intervention and De-escalation
- Behavioral Health Support
- Client Advocacy and Care Coordination
- Person-Centered Care Planning
- Medication Administration and Monitoring
- Activities of Daily Living (ADL) Support
- Documentation and Clinical Reporting
- Staff Supervision
- Staff Scheduling and Shift Coordination
- Training and Mentorship
- Conflict Resolution
- Community Integration and Resource Navigation
- Communication and Interpersonal Skills
- Safety Care and Crisis Prevention
- Problem-Solving and Decision-Making
- Multidisciplinary Team Collaboration
- Time Management and Organizational Skills
- Emergency Response and Risk Management
Certification
- MHRT-C provisional
- MHSS
- Safety Care
- CRMA
- CPR/RQI
Languages
English
French
Swahili
Kinyarwanda
Kinyarwanda
Timeline
Mental Health Technician
MaineHealth
10.2025 - Current
Residential Lead
UBUNTU CARE
01.2024 - 08.2025
Direct Support Professional
Group Main Stream
05.2019 - 12.2023
Bachelor of Science -
University of Southern Maine