Jose “Justin” Romero
San Mateo,CA
Summary
Adept at fostering community partnerships and enhancing resident services at Alta Housing, I excel in facility management and mental health support. Leveraging strong organizational skills and compliance knowledge, I've significantly improved quality-of-life standards and streamlined operations, demonstrating exceptional problem-solving abilities and teamwork. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Direct Support Professional
Levana Autism
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
- Collaborated with interdisciplinary teams to develop comprehensive support strategies for each client''s unique needs.
- Enhanced individual care plans by collaborating closely with healthcare professionals, ensuring tailored support for each client.
- Coordinated with families and other caregivers, ensuring cohesive approach to client support.
- Implemented behavior management plans to address challenging behaviors, promoting safe environment for all.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
Paraeducator, Special Education
Stepping Stones Group
08.2021 - 10.2022
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Reported on student progress, behavior, and social skills to parents.
- Enhanced student learning by providing individualized support and accommodations for special education students.
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Conducted assessments to monitor progress and adjust instructional strategies as needed.
- Implemented research-based interventions to address academic challenges faced by special education students.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
- Supported students'' social-emotional development through one-on-one counseling sessions and group activities.
- Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Offered student support through special accommodations, extra assistance, and assessments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Monitored student classroom and outdoors activities to promote student safety.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Developed tailor-fit lesson plans to cater to individual needs of each student.
- Helped feeding and daily living skills to support physical and emotional well-being.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
- Observed students' performance and recorded relevant data to assess progress.
- Instructed student activities to implement goals for remediation of deficiencies and drive student success.
- Assisted with communication methods to keep parents informed about child's development and behavioral issues.
- Coordinated with related service providers to ensure comprehensive support for special education students, including occupational therapists, speech-language pathologists, and school psychologists.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Provided individualized reading, writing and math instruction to support student development.
Resident Services Coordinator
Alta Housing
10.2022 - Current
- Developed strong relationships with community partners to enhance available resources for residents.
- Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
- Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
- Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
- Collaborated with maintenance teams to expedite repairs or improvements that positively impacted quality-of-life standards within the community.
- Managed accurate record-keeping systems to track resident interactions, incidents, and program participation effectively.
- Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
- Streamlined communication between residents and management through effective coordination of meetings and events.
- Increased resident retention rates through consistent follow-up on service requests and proactive problem-solving efforts.
- Implemented innovative strategies to increase resident engagement in community activities and initiatives.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Responded to student inquiries and concerns, offering support and guidance.
Facility Manager
Sunpoint Home
08.2018 - 09.2020
- Supervised staff of Number in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
- Coordinated emergency response efforts during crises, effectively mitigating damage and prioritizing safety for all occupants.
- Developed strategic plans for facility improvements, considering both short-term needs and long-term objectives.
- Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Boosted employee satisfaction with well-maintained workspaces and prompt resolution of maintenance requests.
- Streamlined inventory management system for maintenance supplies, leading to reduced waste and cost savings.
Education
Cognitive Psychology - Social Sciences
University of California, Irvine
Irvine, CA06.2011
Skills
- Mental health support
- Disability services
- Documentation
- Facility management
- Emergency preparedness
- Facility maintenance
- Resident retention
- Case file management
- Active listening
- General housekeeping
- and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Decision-making
- and flexibility
- Effective communication
- Verbal and written communication
- Call answering and routing
- Mental health awareness
- and collaboration
- Mental health support
- Mental health support
- Case management
- Mental health support
- Mental health support
- Mental health support
- Team leadership
- Microsoft office
- Resident satisfaction
- Behavioral management
- Professionalism
- Administrative duties
- Daily living skills instruction
Certification
1st Aide/CPR
Mandated Reporter
Foods Safety Handling Certificate
Trauma Informed Training
Timeline
Resident Services Coordinator
Alta Housing
10.2022 - Current
Paraeducator, Special Education
Stepping Stones Group
08.2021 - 10.2022
Facility Manager
Sunpoint Home
08.2018 - 09.2020
Cognitive Psychology - Social Sciences
University of California, Irvine
Direct Support Professional
Levana Autism
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