

Detail-oriented Administrative Professional with over 8 years of expertise supporting office operations and administrative functions. Proficient in data entry, document management, and maintaining organized filing systems to ensure efficient workflows. Skilled in using software applications such as Zendesk, CRM platforms, and OTIS to streamline processes and improve productivity. Strong organizational and multitasking abilities with experience handling scheduling, correspondence, and customer interactions in a professional manner. Includes experience in a car dealership service environment, supporting service operations such as repair documentation, customer communication, and warranty-related processes. Known for collaborating effectively with team members and maintaining a high standard of accuracy, efficiency, and service quality.