Summary
Overview
Work History
Education
Skills
Language
Timeline
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Lysette Summer Salinas

Lysette Summer Salinas

Dallas,TX

Summary

Detail-oriented Administrative Professional with over 8 years of expertise supporting office operations and administrative functions. Proficient in data entry, document management, and maintaining organized filing systems to ensure efficient workflows. Skilled in using software applications such as Zendesk, CRM platforms, and OTIS to streamline processes and improve productivity. Strong organizational and multitasking abilities with experience handling scheduling, correspondence, and customer interactions in a professional manner. Includes experience in a car dealership service environment, supporting service operations such as repair documentation, customer communication, and warranty-related processes. Known for collaborating effectively with team members and maintaining a high standard of accuracy, efficiency, and service quality.

Overview

10
10
years of professional experience

Work History

Sales Coordinator

Malin a Raymond Company
11.2025 - 01.2026
  • Perform preliminary checks on incoming orders and update new sales files in our ERP system
  • Manage and close all Zendesk open tickets
  • Use Oracle CRM to complete sale opportunities
  • Act as a liaison between sales team, marketing department, logistics, and finance team

Customer Relations

Raising Canes Dallas Support Office
04.2025 - 11.2025
  • Supports the collection of data, and creation of reports, materials, and presentations to support departmental needs
  • Follow up with Clients to ensure a full resolution
  • Managing multiple high priority projects at once

Admin Assistant

Dallas Independent School District
08.2020 - 01.2023
  • Oracle Advanced User
  • Review and compile reports
  • Create Excel spreadsheets for ongoing projects
  • Correspond to email inquiries via Microsoft Outlook and manage multiple Outlook Calendars

Accounting Bookkeeper

Law Office of George Henry
07.2017 - 08.2020
  • Managed residential and commercial real estate accounting (QuickBooks/excel spreadsheets), which involved vendor/client communication in order to provide accurate and timely payments
  • Assisted in payroll reporting and performed month end reporting
  • Skip Tracing

Service Advisor

Park Cities Ford and Lincoln
01.2016 - 07.2017
  • Managed high-volume inbound and outbound calls with customers and technicians, providing updates on diagnostics, repair status, and timelines
  • Documented repair orders, service history, and customer interactions.
  • Ensured compliance with OEM and dealership policies, including warranty procedures and service standards
  • Reviewed and authorized warranty and service claims using labor guide and parts pricing tools
  • Collaborated with service advisors and technicians to resolve issues, streamline workflows, and communicate repair recommendations clearly to customers

Education

Bachelor of Science - Early Childhood Education

Dallas College
Dallas, TX
2023

Skills

  • Teamwork and collaboration
  • Data analysis
  • Critical thinking and decision-making
  • Leadership and management
  • Creative problem solving
  • Adaptability
  • Skip Tracing
  • Dependability
  • Time management
  • Proficient with Technology
  • Accounting
  • Self-Management
  • Oracle CRM
  • Zendesk
  • Otis System

Language

Spanish

Timeline

Sales Coordinator

Malin a Raymond Company
11.2025 - 01.2026

Customer Relations

Raising Canes Dallas Support Office
04.2025 - 11.2025

Admin Assistant

Dallas Independent School District
08.2020 - 01.2023

Accounting Bookkeeper

Law Office of George Henry
07.2017 - 08.2020

Service Advisor

Park Cities Ford and Lincoln
01.2016 - 07.2017

Bachelor of Science - Early Childhood Education

Dallas College