Lyssette Alderete
Miami,USA
Summary
Licensed insurance professional with proven expertise in policy sales, client relationship management, and risk assessment. Skillful in navigating complex insurance products and regulations, ensuring clients receive optimal coverage. Strong focus on team collaboration, adaptability, and achieving measurable results in dynamic environments. Recognized for excellent communication, analytical thinking, and problem-solving abilities.
Licensed Supervising Security Professional 2 yrs exp
Overview
12
12
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Health Family / Acrisure
10.2018 - Current
- Independent Insurance agent taking both inbound & outbound calls. Listening to clients specific needs & helping them acquire the right policy for their current needs with a health plan, life or dental. Call center environment experience that is now currently remote from my home office. High call volume with very successful open enrollment seasons and special enrollment seasons. 30 + state licences. Experienced in dental hearing vision, accidental, life, critical illness policies sales with Cigna and Sure bridge.
- Developed customized insurance solutions to meet client needs and enhance satisfaction.
Security Supervisor/Officer
Brosnan Risk Security
03.2020 - 06.2024
- Supervised a team of 15 security officers, ensuring the safety and security of the premises.
- Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills.
- Maintained accurate records of incidents, accidents, and daily activities in compliance with company policies.
- Responded quickly to alarms or emergencies on-site, taking appropriate actions to ensure the safety of employees and visitors.
- Provided excellent customer service by addressing inquiries from employees or visitors regarding safety measures or procedures in place.
- Ensured compliance with local laws/regulations related to building codes/fire safety/security standards.
- Conducted regular performance evaluations for security personnel, providing feedback and identifying areas for improvement.
Life Insurance Agent
Assurance Llc
07.2019 - 02.2020
- Remote Independent part time work, selling life insurance polices from home. Giving great customer service to all incoming leads to help them with quotes and best choices for there specific needs whether its final expense or term life insurance. Selling in 30 states in the US.
- Analyzed client portfolios to recommend adjustments for optimal coverage and cost efficiency.
- Developed tailored life insurance solutions to meet diverse client needs.
- Cultivated and maintained strong relationships with clients, ensuring satisfaction and trust.
Sales Representative
Encore Marketing
03.2014 - 09.2018
- Door to door outside sales for Encore Marketing, selling AT&T Products to new and existing customers all over South Florida. Also did training for new employees.
- Developed effective door-to-door sales strategies to engage potential customers.
- Built strong relationships with clients, enhancing customer loyalty and repeat business.
- Trained and mentored new sales representatives on effective communication techniques.
Education
Associate's degree - Respiratory Therapy
ATI College
Miami Gardens, FL07.1991
Skills
- Inside -Outdoor Sales
- Bilingual
- Customer Service
- expert in Dental ,vision plans
- Call center Experience
- Detail oriented
- Health & life Insurance
- Top sales agent
- Marketing
- Supervisor
- Insurance Sales
- Salesforce
Accomplishments
- Achieved top 5 sales agent by completing large number of yearly sales 5 yrs in a row with accuracy and efficiency.
Certification
Life and Health 215 Insurance 30 + states
Florida Security D license
Languages
English - Expert
Spanish
Native or Bilingual
Timeline
Security Supervisor/Officer
Brosnan Risk Security
03.2020 - 06.2024
Life Insurance Agent
Assurance Llc
07.2019 - 02.2020
Licensed Insurance Agent
Health Family / Acrisure
10.2018 - Current
Sales Representative
Encore Marketing
03.2014 - 09.2018
Associate's degree - Respiratory Therapy
ATI College
Additional Information
- FFM Certified with ACA 8 yrs experience / salesforce & health sherpa experience.
- Security D license 2 yrs exp