LYSTER ANGELI MCCORMACK
El Paso,USA
Summary
Dedicated professional eager to leverage my skills and passion for public service to contribute to the City of El Paso's mission of fostering a thriving and safe community. Seeking a position where I can apply my skills and enhance services and support the residents of this vibrant city.
United States Citizen, DOB: 05/09/1991. Nine past and recent years in short-term dissimilar industries that require fast learning and adaptability to new work settings. Dedicated and experienced professional with a demonstrated history of success in emergency response, community engagement, and healthcare support. Proven ability to navigate complex situations with compassion and efficiency. Proficient in coordinating logistics, conducting data analysis, and ensuring effective communication. Adept at fostering partnerships and collaborations to enhance services and outreach initiatives. Strong background in volunteer work and teaching. Computer Literacy: Microsoft Office (Word, Excel, Power point); internet proficiency and research. Languages: English, Tagalog, Cebuano, Maranao, and basic Spanish.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Research Assistant
El Paso Police Department (Internal Affairs Division)
02.2024 - Current
- Designing studies and surveys, researching information, developing and maintaining databases, evaluate and apply statistical methods, write technical documents and reports, and implement work processes
- Research and review pertinent regulations, laws, manuals, and procedures
- Examining and analyzing data from databases to drive optimization and improvement of services provided by the city and related strategies
- Develop and maintain databases to facilitate internal and external reporting
- Develop and produce ad-hoc reports, dashboards and analysis to assist in leadership decision making
- Perform related incidental duties contributing to the unit or team objectives as required.
Video captions
REV.com
12.2019 - Current
- Freelance
- Captions videos accurately in a timely manner.
Emergency Management Operations Assistant
City of El Paso, Texas
07.2022 - 02.2024
- Assist in the development and implementation of emergency response plans tailored to the needs of migrants, including sheltering, medical care, and food distribution
- Support preparedness initiatives to ensure that response teams are well-trained and equipped to handle migrant crises effectively
- Collaborate with federal, state, and local government agencies, as well as non-governmental organizations (NGOs) and community groups, to create a coordinated response to the crisis
- Engage with stakeholders to ensure a unified approach that prioritizes the safety, well-being, and rights of migrants
- Provide direct assistance and services to migrants, including registration, information dissemination, and medical assistance
- Gather, compile, and analyze data related to migrant populations, their needs, and the impact of the crisis
- Prepare regular reports and updates for relevant agencies and organizations, highlighting key findings and recommendations
- Assist in the development and dissemination of communication materials to inform migrants about available services, rights, and procedures
- Ensure cultural competence and sensitivity in all interactions with migrants, recognizing and addressing the unique needs and backgrounds of the population
- Apply trauma-informed care principles to support individuals who may have experienced trauma during their migration journey
- Offer input and recommendations to improve emergency response protocols and procedures related to migrant crises.
- Assisted operations manager with planning of routine operations and special projects.
- Managed day-to-day department operations with effective workflow coordination.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
Rawlings Dental Clinic- Outreach specialist
City of El Paso, Texas
02.2023 - 04.2023
- Develop and maintain relationships with community organizations, schools, businesses, and local events to promote the dental clinic's services
- Represent the clinic at community outreach events, health fairs, and workshops to raise awareness about oral health and available dental services
- Organize and lead educational initiatives to inform the community about the importance of oral health, dental hygiene, and preventive dental care
- Conduct presentations, workshops, and seminars to educate various groups, emphasizing the benefits of regular dental check-ups and treatments
- Reach out to potential patients through phone calls, emails, and other communication channels to schedule appointments and follow up on missed appointments
- Assist patients in understanding their treatment plans, scheduling follow-up appointments, and addressing any concerns they may have
- Develop marketing materials, brochures, flyers, and digital content to promote the dental clinic's services and special offers to the community
- Collaborate with partners to organize joint events, campaigns, or workshops related to oral health
- Collect and analyze data on outreach efforts and campaign outcomes to assess their effectiveness and make data-driven decisions for future initiatives
- Prepare regular reports summarizing outreach activities, patient engagement, and outreach program performance
- Demonstrate cultural sensitivity and effective communication to connect with diverse populations and address their unique needs and concerns related to dental care
- Tailor outreach strategies and materials to resonate with specific cultural groups within the community
- Ensure compliance with healthcare regulations, privacy laws, and ethical standards in all outreach activities, communications, and patient interactions.
Department of Public Health-Logistics
City of El Paso, Texas
01.2023 - 02.2023
- Coordinate and oversee the logistical operations, including transportation, warehousing, and inventory management
- Schedule and track shipments, ensuring on-time delivery and efficient routing
- Receiving deliveries, labeling pallets, preparing orders, and delivering to various Public Health departments.
Epidemiology Department (DPH)-Covid-19 Operations Assistant
City of El Paso, Texas
01.2022 - 07.2022
- Include collecting and entering data in RedCap and maintaining accurate records of patients with Covid-19 Virus
- Involves essential data entry skills, like fast typing with an eye for detail and familiarity with spreadsheets and online forms
- Review data for deficiencies and errors
- Research and obtain further information for incomplete documents like address check
- Scan documents and print files, when needed
- Keep information confidential
- Respond to queries for information and access relevant files
- Comply with data integrity and security policies
- Ensure proper use of office equipment and address any malfunction
- Calls newly diagnosed cases and collects data on symptoms, exposures, and persons with whom they have been in contact while infectious
- Communicates with contacts in a professional and empathic manner, assuring them of the confidentiality of the information collected and explaining how the contact information will be utilized
- Collects and records information into statewide database and assures accuracy of data
- Provides cases with approved information about state isolation procedures and monitors compliance with isolation
- Alerts Epidemiologists if the case is associated with a congregate or other high-risk setting that requires additional public health investigation or intervention
- Following established procedures and/or script, incumbent will provide the ill individual with resources available for further information or support as needed
- Utilizes established database(s) to identify newly diagnosed patients
- Inputs data collected (i.e
- Symptoms, contacts, etc.) into the database and assures the database is kept up to date
- Provides data from Case Investigation efforts to Epidemiologists and/or Health Educators as necessary
- Performs functions of position independently and within established procedures and guidelines
- Seeks supervisory guidance for non-routine or complex matters.
Data Analyst
Engage Health Solutions
05.2019 - 09.2019
- Enters sensitive patient information from EMT personnel report sheet to the company's computer system.
eBay Customer Service Representative
Eperformax
12.2016 - 04.2017
- Assists Customers and sellers over the phone
- Billing, seller account, disputes etc.
Magazine Content Coordinator
Aurora Pioneers Memorial College
08.2013 - 03.2016
- Develop and execute content strategies based on the magazine's goals, themes, and target readership
- Collaborate with editorial teams to plan the overall editorial calendar and themes for each issue
- Coordinate with writers, photographers, illustrators, and other contributors to produce high-quality content that fits the magazine's style and tone
- Review and edit content for accuracy, clarity, grammar, and adherence to editorial guidelines
- Conduct research to ensure that all information presented in the magazine is accurate, reliable, and up to date
- Verify facts, figures, and sources to maintain the magazine's credibility
- Act as a liaison between various teams such as editorial, design, marketing, and production to ensure a smooth workflow and on-time delivery of content
- Communicate with freelance writers and contributors to assign, track, and manage their submissions
- Oversee the proofreading and editing processes to eliminate errors and enhance the overall quality of the content before publication
- Collaborate with digital teams to adapt print content for online platforms, ensuring a cohesive digital presence and maximizing audience reach.
Education
Bachelor of Science - Human Resource Development Management
Aurora Pioneers Memorial College
Aurora, Zamboanga Del Sur03.2016
Skills
- Teamwork and Collaboration
- Microsoft Office
- Time Management
- Problem-Solving
- Data Collection
- Multitasking and Organization
- Analytical Thinking
- Data Analysis
- Research and analysis
- Attention to Detail
- Documentation skills
- Research methods
Certification
- Phlebotomy Technician, Southwest Phlebotomy, 04/07/21
- 120-hour TESOL CERTIFICATE HOLDER, TEFL International, 05/01/16
Certificationstatement
I hereby certify that the above information is true and correct.
Volunteer Experience
- Ministry Volunteer, To God Be the Glory Church, Aurora, Zamboanga Del Sur, Philippines, 07/01/14, 03/01/16, Uplifting the spirit and well-being of the poorest of the poor, the abused and the desolate through feeding and nutrition. Weekend trip to Isolated Mountainous areas of Zamboanga Del Sur to Feed the Hungry program., Cooking meals on site and distributing food to malnourished children and adults alongside the community Health Center that provides checkups and distributing over-the-counter medicines for various illnesses., Conducts various activities for children like book reading, charades, and small games with prizes.
- Sunday school teacher, Living Hope of Glory Ministries, Malingao, Tubod Lanao del Norte, Philippines, Involves teaching 3-6, 7-10 years old kids' reading and listening Bible stories in English and in Cebuano dialect., Facilitates church's games, singing and dancing activities.
References
- Lee Martinez, Lead EMOA, Office of Emergency Management, 6824290155, martinezla@elpasotexas.gov, 2904 Lake Spier Dr.
- Jeffrey Cook, Emergency Management Operations Assistant, City of El Paso, 6188821410, jeff.cook81@yahoo.com, 231 Sheridan Rd., Fort Bliss, Texas, 79906, USA
- Berenice Banuelos, Holistic Medicine Practitioner, Berenice Holistic Wellness Center, 9155881479
- Maria Kathleen Miller, Personal, 9158673007
Timeline
Research Assistant
El Paso Police Department (Internal Affairs Division)
02.2024 - Current
Rawlings Dental Clinic- Outreach specialist
City of El Paso, Texas
02.2023 - 04.2023
Department of Public Health-Logistics
City of El Paso, Texas
01.2023 - 02.2023
Emergency Management Operations Assistant
City of El Paso, Texas
07.2022 - 02.2024
Epidemiology Department (DPH)-Covid-19 Operations Assistant
City of El Paso, Texas
01.2022 - 07.2022
Video captions
REV.com
12.2019 - Current
Data Analyst
Engage Health Solutions
05.2019 - 09.2019
eBay Customer Service Representative
Eperformax
12.2016 - 04.2017
Magazine Content Coordinator
Aurora Pioneers Memorial College
08.2013 - 03.2016
Bachelor of Science - Human Resource Development Management
Aurora Pioneers Memorial College
- Phlebotomy Technician, Southwest Phlebotomy, 04/07/21
- 120-hour TESOL CERTIFICATE HOLDER, TEFL International, 05/01/16
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