Lyvia Vracko
Seattle,WA
Summary
Dynamic and engaging professional with a proven track record at Anthony's, where I enhanced customer satisfaction and efficiently managed dining flow. Leveraging exceptional communication and strong multitasking skills, I ensured seamless dining experiences and fostered a welcoming atmosphere. Skilled in seating arrangements and food safety awareness, I consistently met employer-desired outcomes by prioritizing guest needs and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Chinooks's Restaurant Host
Anthony's
04.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored wait times accurately, providing accurate estimates of wait time during busy periods while keeping guests informed and engaged.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
- Provided exceptional customer service, addressing and resolving any issues or concerns promptly.
- Ensured all guests received menus, silverware, and necessary table accompaniments promptly upon seating to expedite the dining process.
Starbuck's Barista
Starbucks
04.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Preschool Teacher's Assistant
Shyne School
04.2022 - 04.2023
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Engaged and entertained children through recreational and educational activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
Education
Associate of Science -
Western Washington University
Bellingham, WABachelor of Science - Nursing
Seattle University
Seattle, WA08-2025
High School Diploma -
Redmond High School
Redmond, WA06-2021
Skills
- Memory retention
- Strong multitasking
- Greeting guests
- Patience under pressure
- Seating arrangements
- Integrity and honesty
- Exceptional communication
- Food safety awareness
Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- [State] Driver's License
- CPR/AED Certification
Timeline
Chinooks's Restaurant Host
Anthony's
04.2024 - Current
Starbuck's Barista
Starbucks
04.2023 - 10.2023
Preschool Teacher's Assistant
Shyne School
04.2022 - 04.2023
Associate of Science -
Western Washington University
Bachelor of Science - Nursing
Seattle University
High School Diploma -
Redmond High School
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