Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Arizona State University ENG-SPA Translation Program
Arizona State University ENG-SPA Translation Program
Timeline
Generic

Lyzandra Ovist

Assistant To The Detention Division Commander
Phoenix,AZ

Summary

Dynamic administrative professional with a proven track record at Maricopa County Sheriff's Office, excelling in data entry and team collaboration. Recognized for enhancing operational efficiency and fostering a positive work environment through effective communication and problem-solving skills. Committed to maintaining confidentiality and supporting management in achieving organizational goals.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. I have had the honor and privilege of working with numerous Bureau Chiefs, Captains, Lieutenants, Sergeants, Dignitaries from other countries, Administrators, and Civilian Staff at the Maricopa County Sheriff's Office, Phoenix, Arizona for over 20 years. Additionally, I've worked with several Directors, Principals, Foreign Language Educators, Librarians, and Administrators at Paradise Valley Unified School District, Paradise Valley, Arizona for 10 years and at Los Angeles Unified School District, Van Nuys, California for 8 years. Since I believe in excellent work ethic, I feel that I would be a great asset to any department.

Overview

21
21
years of professional experience
1
1
Certification
2
2
Languages

Work History

Assistant to the Detention Division Commander

Maricopa County Sheriff's Office
08.2011 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.

Executive Assistant

Maricopa County Sheriff's Office
03.2005 - 08.2011
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Education

Course Completed - SIMNet Plus (Microsoft Office 365 Excel)

Maricopa Community Colleges, Phoenix College
Phoenix, AZ
05.2001 -

ASU Translation Certificate Program - Bilingual Interpreter/Translator in ENG And SPA

Arizona State University
Tempe, AZ
05.2001 -

Courses Completed - English Language And Literature

Los Angeles Valley College
Van Nuys, CA
05.2001 -

Courses Completed - Teacher's Aide

Los Angeles Mission College
Sylmar, CA
05.2001 -

High School Diploma -

John H. Francis Polytechnic High School
Sun Valley, CA
05.2001 -

Skills

    Fast learner

    Computer skills

    Time management

    Data entry

    File management

    Office administration

    Team collaboration

    Problem-solving

    Verbal and written communication

    Attention to detail

    Project management

    Event planning

    File and record keeping

    Administrative support

    Microsoft Office Suite

    Project coordination

    Meeting coordination

    Meeting support

    Administrative tasks

    Decision-making

    Relationship building

    Document preparation

    Workload management

    Basic accounting

    Mail distribution

    Administrative duties

    Office equipment troubleshooting

    Basic mathematics

    Data confidentiality

    Task prioritization

    Meeting scheduling

    Schedule and calendar management

    Support services

    Operations support

    Accounting support

    Mail sorting and distribution

    Report generation

    Record preparation

    Calendar management

    Travel arrangements

    Project Support

    Spreadsheet software

    Schedule coordination

    Corporate procedures

    Business correspondence

    Expense reporting

    Multi-line phone systems

    Billing and coding

    Client interaction

    Online research

    Multitasking and organization

    Flexibility and adaptability

    Editing and proofreading

    Record keeping

    Conflict resolution

    Product and service sales

    Inventory management

    Office equipment operation

    Workflow optimization

    Calm demeanor

    Email correspondence

    Office oversight

    Positive and professional

    Call reception

    Reporting and documentation

    Clerical task proficiency

    Production leadership

    Documentation and filing

    Teamwork and collaboration

    Multitasking Abilities

Accomplishments

  • Supervised team of two staff members from March 2005 until August 2011. Managed two Office Assistant's schedules, time off requests on PeopleSoft, training and great listener of staff's personal problems. Always happy to help!
  • Used Microsoft Excel to develop office supply inventory tracking, paperwork trackers, mail log spreadsheets. I ordered and paid invoices for WIST Office Products and Cyracom-VOIANCE Language Line from August 2011 until September 2025.
  • Received and submitted in a timely manner government and/or court checks for deposits into inmates booking system with the Epson 60/90 Capture Scanner by using J.P. Morgan Chase Bank. When finished with numerous deposits, submitted a report to MCSO Accounts Payable Department the daily and monthly cash reports in a timely manner and had matching results with J.P. Morgan Chase Bank and CACTAS software. If new software upgrades were needed, I would submit a work ticket via email with MCSO Helpdesk for an IT personnel to add and troubleshoot the latest software needed.
  • Resolved product issues with facilities management. I would speak with jail facility's FMO, Facilities Maintenance Officer, to request various work ticket issues such as lightbulbs or electrical work, air quality temperature for the thermostat, locksmith or any miscellaneous request from staff as needed. I would not hesitate to call or email on these requests right away and I used proper channels for each request to be submitted, as needed. The work ticket would be resolved in a timely manner.

Certification

[Arizona State University] - [Fall 2008]

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration I volunteer with my religion in construction projects of new Kingdom Halls for Jehovah's Witnesses and have over (12) skills, but top three is flooring, plumbing, and landscaping crew I perform these volunteer duties on evenings and weekends as much as possible
  • Learning new cooking techniques and expanding my culinary skills I have over (12) cookbooks from seafood, hispanic, french cooking, and BBQ cooking In my house, I am the grill master of my household because I know how to cook various mets, corn on the cob, and even lobster on the grill Especially during pandemic, I experimented with various cooking techniques at home, when restaurants were closed Home-made is healthier for you!
  • I participate in my own wellness program and get over 10,000 steps a day between being active at work and taking long nature walks in my neighborhood as recreational activities to maintain good physical fitness
  • I grow my own Hawaiian flowers called Plumerias which in Hawaii are used for greeting and welcoming people and visitors to the island with Plumeria leis They are a seasonal flower and they don't grow all year round, but they are worth the wait and creates a beautiful, great scented home garden
  • I have a passion for photography, editing and printing photos for family and friends and I pair it with a home-made card because I love scrapbooking on my free time Friends and family appreciate the thoughtful hand-made greeting cards and photos that I give to them and brings me joy!

Arizona State University ENG-SPA Translation Program

Fall 2002, Spring and Fall 2003, Fall 2004, Spring 2005, Spring 2006, Spring and Fall 2008. Courses completed: Introduction to Spanish Linguistics, Advanced Spanish Conversation/Composition, Technical/Scientific Translation, Spanish Lexicography with Peruvian Professor, Business/Financial Translation, Translation Theory/Practicum, Legal Translation, and Internship Program with ASU Literature Department. I completed and finished ASU's Translation Certificate program and overall grade was with Honors.

Arizona State University ENG-SPA Translation Program

Fall 2002, Spring and Fall 2003, Fall 2004, Spring 2005, Spring 2006, Spring and Fall 2008. University courses completed: Introduction to Spanish Linguistics, Advanced Spanish Conversation/Composition, Technical/Scientific Translation, Spanish Lexicography, Business/Financial Translation, Translation Theory/Practicum, Legal/Contracts Translation, and Internship Program with ASU Literature and Language Department. 

Timeline

Assistant to the Detention Division Commander

Maricopa County Sheriff's Office
08.2011 - Current

Executive Assistant

Maricopa County Sheriff's Office
03.2005 - 08.2011

Course Completed - SIMNet Plus (Microsoft Office 365 Excel)

Maricopa Community Colleges, Phoenix College
05.2001 -

ASU Translation Certificate Program - Bilingual Interpreter/Translator in ENG And SPA

Arizona State University
05.2001 -

Courses Completed - English Language And Literature

Los Angeles Valley College
05.2001 -

Courses Completed - Teacher's Aide

Los Angeles Mission College
05.2001 -

High School Diploma -

John H. Francis Polytechnic High School
05.2001 -
Lyzandra Ovist Assistant To The Detention Division Commander
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