Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Angelica Love

Angleton

Summary

Detail-oriented professional with 16.5+ years of experience and a proven knowledge of high work ethic standards and leadership skills. Experienced with organizing and maintaining recordkeeping efficiency and compliance through meticulous audits and policy development. Renowned for confidentiality, exceptional organizational skills and management leadership qualities of a model employee.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Detention Records Assistant

Brazoria County Sheriff's Office
06.2019 - Current
  • Participated actively in continuous improvement initiatives within the organization that led to increased efficiency in recordkeeping practices.
  • Assisted in the development of Records Management Policies, ensuring compliance with industry standards and regulations.
  • Improved process efficiency with routine audits of record databases, identifying discrepancies, and taking corrective actions as needed.
  • Developed strong relationships with both internal and external stakeholders through consistent, professional communication and prompt response to record-related inquiries.
  • Assisted with typing, data entry, and answering incoming calls as required.
  • Provided excellent customer care by responding to inquiries and requests for information.
  • Inmate Record Management and data entry accuracy and quality control- Maintain operational efficiency, accuracy, and ensure that all jail records are managed in compliance with federal, state, and local laws, including inmate privacy laws, retention schedules, and legal documentation requirements. Computation and jail time verification
  • Conduct regular audits of inmate records, bonds, holds, and transfers to identify and correct discrepancies.
  • Implement and monitor Standard Operating Procedures (SOPs) to enhance consistency and precision in records.
  • Administrative support for Jail Division Captain- Provide comprehensive support to the Jail Division Captain, assisting with various tasks as needed to ensure efficient divisional operations
  • Process TDCJ Pen Packets and schedule inmate transport to other LE agencies
  • Collaborate and coordinate with parole, Indigent defense, other agencies for court proceedings via Zoom
  • Maintain communication with BCSO officers, other law enforcement agencies, general public, Judicial judges, attorneys, bond agencies, District/County Courts and probation regarding inmate records and corrections
  • Prepare and process monthly/weekly Texas Jail Commission reports and Brazoria County Sheriff’s Office reports, PSR (Public Safety Report System) certification
  • Prepare and process weekly reports for pending case status, Magistrate List Report; Bench Warrant report; Bed Wait Report; Paper-ready Report
  • Liaison between the Brazoria County Bail Bond Board and BCSO for any bond processing accuracy
  • Update and maintain the monthly Bond Agency list within the department to ensure that all information is current and accessible
  • Attorney Bond Liaison
  • Surety Bond Management- Verify, prepare, correct, and process surety bonds accurately to ensure compliance with department protocols.

Warrant Clerk

Brazoria County Sheriff's Office
10.2022 - 12.2023
  • Warrant Record Management: confidentiality, accuracy of charge data entry in a timely manner, warrant recall and modification process
  • Maintain communication with BCSO officers, other law enforcement agencies for warrant verification and confirmation; general public, Judicial judges, attorneys, bond agencies, District/County Courts and probation regarding warrant records.
  • Daily Process Bail and Personal Recognizance bonds in Odyssey Warrant
  • Prepare and process daily Warrant Activity Report and Inmate Arrest report
  • OMNIXX system processing other agency warrant verifications and holds

Judicial Clerk

Brazoria County Sheriff's Office
03.2014 - 09.2015
  • Judicial Court Clerk procedures
  • Managed and maintained accurate court records and collections. Examined legal documents submitted to court for adherence to law and court procedures
  • Recorded case dispositions, curt orders and arrangements for payment and court fees for juvenile and traffic cases
  • Processed criminal, civil, commercial & pre-trial hearing case paperwork, warrant issuance & recall and inquest
  • DPS conviction & Omni reports
  • Assisted Law enforcement agencies and officials with filings, warrant issuance and needed magistration documents
  • Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.

Jailor/Detention Classification Officer/Field Training Officer

Brazoria County Sheriff's Office
09.2003 - 07.2013
  • Conducted comprehensive audits of existing classifications, identifying discrepancies and recommending corrective actions as needed.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.
  • Auditory and visual monitoring of alarm system, cameras and jail visitors; weapon qualifications and security procedures for transportation of inmates to medical facilities. Observe, monitor and detect any suicidal mentally ill or behavior problems and follow needed procedures
  • Disciplinary & Classification Officer: Conducted inmate disciplinary hearings to enforce application of rules and regulations for determination of a suitable, firm and fair action to be taken for inmate misconduct. Inmate classification procedures and evaluations required by Texas Commission of Jail Standards to maintain the least restrictive housing available without jeopardizing staff, inmates and the public.
  • Field Training Officer: Trained and supervised trainees in proper departmental policies and procedures.

Education

High School Diploma -

Danbury High School
Danbury, TX

Skills

  • Confidentiality handling
  • Records management
  • Clerical skills
  • Procedure implementation
  • Organization skills
  • Fast learner
  • Customer service
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking
  • Organizational skills
  • Professionalism
  • Administrative support

Accomplishments

  • Used Microsoft Excel to develop error tracking spreadsheets and implemented flags and reports to improve record accuracy
  • Collaborated with IT Department to develop solutions to enhance record accuracy
  • Created Attorney Bond SOP
  • Created Main Picket Bond and Fine SOP
  • Created Detention Records Training Plan Procedures
  • Created Monthly and TCJS Report procedure manual
  • Designed and proposed a new job position, outlining responsibilities and qualifications to address organization needs
  • Above Standard Performance Evaluation-2024

Certification

  • TCOLE Advance Jailer Certification
  • TCOLE Jail Administrator Examination Certificate
  • TCIC/TLETS Full Access Operator Certificate

Languages

Spanish
Native or Bilingual

Timeline

Warrant Clerk

Brazoria County Sheriff's Office
10.2022 - 12.2023

Detention Records Assistant

Brazoria County Sheriff's Office
06.2019 - Current

Judicial Clerk

Brazoria County Sheriff's Office
03.2014 - 09.2015

Jailor/Detention Classification Officer/Field Training Officer

Brazoria County Sheriff's Office
09.2003 - 07.2013

High School Diploma -

Danbury High School

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Angelica Love