Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marine Petoyan

Panorama City,CA

Summary

Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.

Overview

26
26
years of professional experience

Work History

Medical Records /Office Administrative Assistant

The Doctor's Choice Home Health Services
03.2015 - 04.2025
  • Printing/faxing orders & 485s PT/OT ST EVAL'S that are QA’d (include F2F) and send to MD’s for signature. Receive and upload signed document to Devero/ kanntime.
  • Preparing MR request for billing department/ insurance companies/ subpoenas ETC..
  • Creating company forms as needed, checking mail, ordering office supplies, depositing checks for the company.
  • SOC Packets - Updating/creating new forms for SOC package.
  • Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
  • Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed filing system, entered data and completed other clerical tasks.

ADMISSIONS COORDINATOR

WINDSOR GARDENS HEALTHCARE CENTER OF THE VALLEY
04.2007 - 06.2015
  • Manage inquiry process. Handle inquiry calls from hospitals, families, etc., and provide appointments that include a presentation, tour and closing.
  • Maintain updated bed availability and facility services information. Make sales calls outside the facility to medical, insurance, legal and financial professionals, senior organizations, appropriate special interest groups, hospital discharge planners and other community contacts.
  • Compile and distribute admission papers. Ensure all papers are properly filled out and input into the system.
  • Help expedite admissions process for emergencies. Build and maintain relationships with hospital case managers and physicians.
  • Maintain knowledge of Medicare and Medicaid regulations.
  • Maintain model rooms for tours and report all new inquiries to nursing and housekeeping to ensure a smooth admission.
  • Perform sales and marketing campaigns. Visit local hospitals with weekly breakfast to maintain good relationships. Maintain close relationship with designated physicians to maintain good communication and resolve any issues that might arise.

ADMISSIONS CLERK

QUEEN OF ANGELS HOLLYWOOD PRESBYTERIAN MEDICAL CENTER
02.1999 - 03.2007
  • Greeted and received patients to be admitted by conducting personal interviews; entered demographics and insurance information; confirmed pre-admission information; obtained signatures on legal consents and insurance forms.

Education

High School Diploma -

HOLLYWOOD HIGHSCHOOL
Hollywood, CA
01.1994

Skills

  • Clerical Experience
  • Medical Terminology
  • Data entry
  • Verbal communication
  • Microsoft office
  • Schedule management
  • Document preparation
  • File organization
  • Database entry
  • Document scanning
  • Confidentiality handling
  • Word processing
  • Scanning and copying
  • Customer service
  • Administrative support
  • Microsoft Word
  • Filing
  • Office administration
  • Clerical support
  • Microsoft outlook
  • Office equipment maintenance
  • Mail management
  • Mail handling
  • Records management
  • Dedicated team player
  • Team support

Languages

Armenian
Professional Working

Timeline

Medical Records /Office Administrative Assistant

The Doctor's Choice Home Health Services
03.2015 - 04.2025

ADMISSIONS COORDINATOR

WINDSOR GARDENS HEALTHCARE CENTER OF THE VALLEY
04.2007 - 06.2015

ADMISSIONS CLERK

QUEEN OF ANGELS HOLLYWOOD PRESBYTERIAN MEDICAL CENTER
02.1999 - 03.2007

High School Diploma -

HOLLYWOOD HIGHSCHOOL

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Marine Petoyan