M A R A E B O U R Q U E

• Supported retail accounts by stocking shelves, resetting coolers, and building strategic product displays to increase brand visibility and sales performance.
• Strengthened customer relationships by identifying merchandising needs and providing solutions including inventory replenishment, will calls, and POS material delivery.
• Monitored on-hand inventory, submitted replenishment orders, and maintained accurate pricing and promotional signage to prevent stock gaps.
• Tracked merchandising reports, identified in-store promotional opportunities, and reported competitive activity.

• Organized and executed guest-focused brand moments to build emotional connection and community goodwill.
• Created seasonal campaigns and promotions for product launches
• Developed monthly content calendars aligned with brand goals
• Designed and scheduled social media content across platforms

• Maintain detailed records of schedules, activities, and events, ensuring all information is up-to-date.
• Manage multiple tasks such as supervising playtime, assisting with homework, and meal preparation.
• Enhance children's daily routines by balancing educational and recreational activities effectively.
• Implement structured schedules that improve time management and task completion for children.

• Welcomed new customers, informed them of daily specials, and promptly took their drink orders.
• Delivered great customer service by responding quickly to food and beverage requests, leading to loyal customers.
• Coordinated with kitchen staff to ensure timely delivery of orders, contributing to an improvement in service speed.
• Managed high-volume customer interactions during peak hours, ensuring seamless operations and minimized wait times.

• Memorized over 30 menu items and rotating specials to give guests customized recommendations.
• Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.
• Demonstrated upselling techniques to increase revenue and enhance customer satisfaction.
• Used guest feedback to identify problems and improve their experience.