M. KENNETH RODRIGUEZ
Colorado Springs,CO
Summary
Highly motivated military veteran with 2 years of service as a communications systems specialist. Adept at maintaining and securing critical communication networks. Seeking a dynamic role in cybersecurity to leverage technical expertise and dedication to safeguarding digital infrastructure. Proven track record in effectively managing and troubleshooting complex systems. Eager to contribute skills and knowledge to protect organizations against cyber threats.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-Commerce Electronics
Goodwill
Colorado Springs, CO
03.2025 - Current
- Ensured all electronic devices powered on correctly, operated properly, and functioned as intended.
- Powered on PCs and laptops, checked keyboard functionality, removed hard drives, and completed data wiping and factory resets to ensure personal information was securely erased.
- Powered on video game consoles, confirmed game discs were read correctly, and tested internet connectivity; performed data erasure and factory reset on newer consoles during formatting.
- Verified audio devices powered on, produced sound, and Bluetooth connectivity was functional.
- Proven ability to learn quickly and adapt to new situations.
E-Commerce Quality Control
Goodwill
Colorado
01.2022 - Current
- Leveraged advanced Salesforce software to ensure the highest level of integrity of our e-commerce platform.
- Used software to manage e-commerce inventory following meticulous independent market research, multi-step authentication procedures, and customer engagement.
- Utilized technology for inventory management, as well as to ensure business compliance and a safe and secure shopping experience for Goodwill customers.
Department Clerk
Kroger
Colorado
01.2016 - 01.2022
- Exercised exceptional customer service, organizational skills, and subject matter expertise to achieve efficient operations of local Kroger chain over many years.
- Conducted timely orders of relevant store inventory, including mastering of a bespoke handheld Kroger computer system.
- Sustained operating supplies based on operational trends and inventory.
- Completed numerous quality control inspections, led departmental safety checks, and championed company and Food Department Administration (FDA) policies amongst staff.
- Trained over 20 employees and became the subject matter expert on numerous Kroger operating procedures.
Communications Systems Specialist
United States Army
Kansas
01.2015 - 01.2016
- Maintained and operated specialized communications equipment and networks, vital for mission success and the safety of US Army personnel.
- Performed configuration, management, and troubleshooting of various communications and technology platforms.
- Installed, diagnosed, and repaired mobile radios platforms.
- Maintained computer operating systems in combat environments to sustain training operations.
Education
CompTIA Security +
TestOut Online Courseware
Colorado Springs, CO07-2023
Computer Systems Technician Certification Program
IntelliTec College
Colorado Springs, CO 10-2019
Certificate Of Achievement In IT
New Horizons
Colorado Springs, CO10-2018
Emergency Medical Technician Certification Program
UCHealth University of Colorado Health
Colorado Springs, CO08-2017
US Army Signal School of Communication
Fort Gordon, GA10-2015
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Risk Management
- Threat Detection
- Security Infrastructure
- Network Security
- Salesforce/Lister
Languages
Spanish
Native or Bilingual
Certification
CompTIA Security+ July 2023
Credential ID: FMJYPCE8DRK6VXKQ
Linux Essentials March 2017
Timeline
E-Commerce Electronics
Goodwill
03.2025 - Current
E-Commerce Quality Control
Goodwill
01.2022 - Current
Department Clerk
Kroger
01.2016 - 01.2022
Communications Systems Specialist
United States Army
01.2015 - 01.2016
CompTIA Security +
TestOut Online Courseware
Computer Systems Technician Certification Program
IntelliTec College
Certificate Of Achievement In IT
New Horizons
Emergency Medical Technician Certification Program
UCHealth University of Colorado Health
US Army Signal School of Communication