Morgan Tindall
Rocklin,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dental Treatment and Insurance Coordinator
Rocklin Kids Dentist
09.2024 - 04.2025
- Customer Service at Front Desk Operations
- Coordinate/Schedule surgery schedule for pediatric surgery in-office and provide treatment plans and estimations
- Updating and Maintaining Patient Medical Records
- Organized marketing operations for office and ran social media sites for multiple locations
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Communicated effectively with staff members of operations, finance and clinical departments.
Administrative Scheduling and Insurance Coordinator
Smile Island Dental Group
09.2023 - 06.2024
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
- Confirm patient appointments and set up schedule for multiple locations while ensuring cancellations are handled appropriately
- Organized employee events and assisted marketing operations
- Filed and tracked insurance claims and communicated claims status to patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Administrative Surgery Scheduling Coordinator
Dr. Alexis Phillips Kids Dentist
02.2023 - 05.2023
- Coordinate/Schedule surgery schedule for both surgery center and hospital-including sending pre-authorizations
- Updating and Maintaining Patient Medical Records
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Resolved scheduling conflicts to maintain high-quality patient services.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Administrative Scheduling Coordinator
Whitewater Oral Surgery Group
09.2022 - 02.2023
- Maintains confidentiality of all information in accordance with HIPAA
- Prepares a daily schedule for each provider as well as patient charts
- Maintains professional relationship with referring offices
- Worked with manager and supervisor to plan and coordinate production schedules.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Generated reports and tracked data to monitor operational priorities and scheduling.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Administrative and Medical Assistant
Puppyland Idaho
05.2022 - 09.2022
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Regulating a Clean and Safe Environment for Animals and Staff per local State guidelines
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Administrative Assistant
Boise Racquet & Swim Club
06.2021 - 05.2022
- Managing Member Accounts and Financial Records
- Welcoming Members and Servicing Member Requests
- Facility Record Organization and Scheduling
- Answering Front Desk Communications
- Providing Tours of Facilities for New Members
- Assisted in cleanliness and service of cafe bar
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Lifeguard and Front Office Clerk
Lifetime Fitness
09.2019 - 01.2021
- Welcoming Members and Servicing Member Requests
- Regulating Standards of the American Red Cross Lifeguard Guidelines
- Improving Safety and Complying with OSHA Safety Guidelines
- Assisting in Clerical Work for Members and Team
- Shared tips with patrons on swimming techniques and strength training.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
Swim Instructor and Front Desk Attendant
Sea Otter Swim Lessons
04.2019 - 09.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
- Prepared equipment before each class class and stored items promptly after classes.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
High School -
Del Oro High School
Loomis, CA01.2018
National Registry of Emergency Medical Technicians
Sierra College
Rocklin, CA01.2024
Bachelor of Arts - General Communications
Boise State University
Boise, ID01.2022
AA - Social And Behavioral Science
Sierra College
Rocklin, CA01.2020
Skills
- Cognitive and behavioral development
- Behavior management
- Creative lesson plan development
- Reporting and documentation
- Critical thinking
- Activity management
- Basic life support
Certification
- Certified 30-Day Emergency Substitute Teaching-2025
- Licensed EMS - 2024
Timeline
Dental Treatment and Insurance Coordinator
Rocklin Kids Dentist
09.2024 - 04.2025
Administrative Scheduling and Insurance Coordinator
Smile Island Dental Group
09.2023 - 06.2024
Administrative Surgery Scheduling Coordinator
Dr. Alexis Phillips Kids Dentist
02.2023 - 05.2023
Administrative Scheduling Coordinator
Whitewater Oral Surgery Group
09.2022 - 02.2023
Administrative and Medical Assistant
Puppyland Idaho
05.2022 - 09.2022
Administrative Assistant
Boise Racquet & Swim Club
06.2021 - 05.2022
Lifeguard and Front Office Clerk
Lifetime Fitness
09.2019 - 01.2021
Swim Instructor and Front Desk Attendant
Sea Otter Swim Lessons
04.2019 - 09.2019
High School -
Del Oro High School
National Registry of Emergency Medical Technicians
Sierra College
Bachelor of Arts - General Communications
Boise State University
AA - Social And Behavioral Science
Sierra College
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