MAHEEN ATIQ
DIX HILLS
Summary
Analytical and results-driven professional with expertise in operations and strategic communication. Proficient in utilizing data and technology to enhance efficiency and address complex challenges. Demonstrated ability to foster cross-functional collaboration for optimal process optimization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Associate
Verse Medical
New York
05.2025 - Current
- Collaborated with clinics, supply partners, insurance companies, and patients to ensure effective care delivery.
- Troubleshot issues arising during the delivery of care to maintain service quality.
- Coordinated with DME suppliers and clinics to prepare and execute supply orders for patient needs.
Operations Specialist (Contract)
Tandem
New York City
02.2025 - 04.2025
- Utilize AI software tools to execute operational workflows efficiently, while continuously adapting and optimizing processes to meet evolving business requirements
- Work with doctor's offices, insurance companies, and pharmacies to help get prescriptions processed efficiently
- Leverage data to learn about patients and complete documentation related to their clinical and financial needs
- Streamline operational workflows and implement data-driven process improvements while maintaining detailed documentation and quality standards
- Adapted to multiple patient EHR platforms to efficiently manage and document patient information
- Handle daily inbound communications from patients and pharmacies, providing updates on prescription status and resolving insurance or financial concerns
Clinical Research Coordinator II
The Mount Sinai Hospital - Icahn School of Medicine
New York
01.2023 - 07.2024
- Led multi-site clinical research projects, ensuring the timely execution of operational workflows and meeting key milestones while collaborating with cross-functional teams, including Principal Investigators (PIs), regulatory bodies, and clinicians.
- Utilized data from clinical studies to optimize processes and improve study efficiency, including data collection, analysis, and synthesis, ensuring high accuracy in research deliverables and supporting actionable insights for decision-making.
- Managed complex data analysis using tools like REDCap and TriNetX, contributing to real-time decision-making processes that ensured effective project execution and clear communication of results.
- Developed and implemented standardized protocols and timelines for clinical research, ensuring that all operational needs were met within scope and compliance, while continually adapting processes to meet evolving research goals.
- Worked closely with Principal Investigators and other stakeholders to resolve issues and overcome operational challenges, ensuring smooth project execution and maintaining a high level of operational rigor.
- Created compelling reports and presentations for IRB submissions, translating complex research findings into clear, actionable insights for both clinical and academic stakeholders.
- Applied project management methodologies learned through the Essentials of Project Management Certification to enhance project delivery efficiency, ensuring alignment with timelines and facilitating seamless team collaboration.
Dental Assistant
Simpli Smiles
Hicksville
10.2020 - 12.2022
- Streamlined operational processes by improving patient intake, scheduling, and treatment coordination, which enhanced workflow efficiency in a busy dental practice.
- Demonstrated strong problem-solving skills by managing patient flow and addressing scheduling issues, improving patient satisfaction and office productivity.
- Assisted with patient communications and treatment planning, ensuring that the patient experience was prioritized while contributing to operational efficiency.
- Managed dental records, appointments, and patient communications, ensuring a seamless administrative process that supported a high-quality clinical environment.
- Supported dental procedures including fillings, root canals, and crown placements, with responsibilities such as fabricating temporary crowns and taking dental impressions; provided preoperative care by applying topical anesthetics, ensuring patient comfort and satisfaction.
Pediatric Dental Assistant
Smile First Pediatric Dentistry
Oakdale
09.2018 - 08.2019
- Supported pediatric dentists in managing patient care, preparing for procedures, and optimizing the clinical workflow.
- Helped streamline appointment scheduling, improving overall office efficiency and reducing wait times for patients.
- Utilize proprietary software tools to execute operational workflows efficiently, while continuously adapting and optimizing processes to meet evolving business requirements.
- Work with doctor's offices, insurance companies, nonprofit foundations, and pharmacies to help get prescriptions processed efficiently.
- Leverage data to learn about patients and complete documentation related to their clinical and financial needs.
- Streamline operational workflows and implement data-driven process improvements while maintaining detailed documentation and quality standards.
- Assisted with patient education on oral hygiene and postoperative care, ensuring that patients and parents were well-informed and satisfied with the care provided.
Education
MASTER OF SCIENCE - BIOMEDICAL SCIENCES
New York Medical College
12-2022
BACHELOR OF ARTS - BIOLOGY
Stony Brook University
01-2019
Skills
- Project Management
- Healthcare Operations
- Data Analysis
- Research Protocols
- REDCap
- TriNetX
- EPIC
- Microsoft Office
- Patient Care
- Cross-functional communication
- Operational efficiency
- Planning and coordination
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Analytical thinking
Certification
- Essentials of Project Management, The Corning Center for Learning (CCFL), 2024
- CRC Foundations, CITI Program, 2023
- Data Security and HIPAA Training, CITI Program, 2023
- Financial Conflicts of Interest in Research, CITI Program, 2023
- HIPAA Research Update, CITI Program, 2023
- Investigators/ Research Staff, CITI Program, 2023
- Rigor, Reproducibility and Ethical Behavior in Biomedical Research, CITI Program, 2023
- Opioid Overdose Prevention (Narcan) Certification, New York State Department of Health, 2022
Languages
- Hindi, Native
- English, Native
- Urdu, Native
Personal Information
Gender: M
Languages
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
Stony Brook University- Watsi Community Outreach Chair
New York Medical College- Graduate Student Association Ambassador
Timeline
Operations Associate
Verse Medical
05.2025 - Current
Operations Specialist (Contract)
Tandem
02.2025 - 04.2025
Clinical Research Coordinator II
The Mount Sinai Hospital - Icahn School of Medicine
01.2023 - 07.2024
Dental Assistant
Simpli Smiles
10.2020 - 12.2022
Pediatric Dental Assistant
Smile First Pediatric Dentistry
09.2018 - 08.2019
MASTER OF SCIENCE - BIOMEDICAL SCIENCES
New York Medical College
BACHELOR OF ARTS - BIOLOGY
Stony Brook University
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