Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Accreditation
Professional Practice
Timeline
Generic

Ma. Abygale Placid Estera

Cebu

Summary

Skilled in medical insurance billing with understanding of coding, claims processing and patient account management. Strengths include effective communication, efficient problem-solving skills, and thorough knowledge of healthcare regulations. Previously increased efficiency in claims resolution while maintaining a high level of accuracy and compliance.

Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.


Overview

3
3
years of professional experience

Work History

Resident Assistant

Indian Hills Community College
08.2024 - 05.2025
  • - Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
  • - Coordinated student events such as movie nights, game nights, and other social activities.
  • - Assisted students with problem resolution through mediation and conflict management techniques.
  • - Responded to emergency situations within the residence hall.
  • - Conducted weekly floor meetings to discuss safety protocols, campus resources, and upcoming events.

Medical Insurance Coding Intern

Pella Regional Health Center
05.2025 - 05.2025
  • Explored new technologies and approaches to streamline processes.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.
  • Observed packing operations to verify conformance to specifications.

Phlebotomy Intern

Pella Regional Health Center
04.2024 - 04.2024
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Kitchen Service Person

Indian Hills Community College
08.2023 - 05.2024
  • - In charge of cleaning and washing tableware and kitchenware.
  • - Assisted in food preparations.
  • - Assisted in food service.

Babysitter

05.2022 - 08.2023
  • - Devised activities that aided children's physical and mental development.
  • - Directed children away from dangers and led indoor and outdoor activities.
  • - Used developmentally appropriate discipline to enforce rules and manage behavior.
  • - Organizing playdates with other children and providing supervision during outdoor activities.

Volunteer Helper

03.2022 - 05.2022
  • - Assisted elder with special needs.
  • - Monitored and helped with daily routine.
  • - Elder entrusted me with house chores and responsibilities.

Veterinary Intern

Animal Wellness Veterinary Hospital
05.2018
  • Company Overview: Company Overview: Cebu City, Central Visayas.
  • - Reported back to the instructor and management to receive day-to-day tasks and responsibilities.
  • - Interacted with customers professionally by phone, email, or in-person to provide information and directed to desired staff members.
  • - Assisted with administrative tasks such as answering phones, coordinating files, and sorting mail.
  • - Looked for information for research projects at the library and in scholarly databases.
  • - Followed strict security procedures to keep data confidential.
  • - Cebu City, Central Visayas.

Education

Associates of Arts and Sciences Degree - Science

Indian Hills Community College
Ottumwa, IA
05-2025

Associate of Applied Science - Medical Insurance Coding

Indian Hills Community College
Ottumwa, IA
08-2025

Associate of Applied Science - Phlebotomy Technician

Indian Hills Community College
Ottumwa, IA
05-2024

High school Diploma - undefined

Saint Louis College
01.2018

Skills

  • Recordkeeping
  • Spreadsheet tracking
  • Research
  • Mail distribution
  • Scheduling
  • [ENGLISH] fluency
  • Multitasking and organization
  • Strong academic record
  • Database management
  • Fast learner
  • Initiative
  • Venipuncture

Accomplishments

  • - Resident's Assistant Employee of the Month (October)
  • - President's Lister, Fall 2024
  • - President's Lister, Spring 2024
  • - Dean's Lister, Winter 2024
  • - President's Lister, Spring 2023
  • - Badminton Varsity, 2015

Affiliations

- Student Member, American Health Information Management Association (AHIMA)

Accreditation

- Will be eligible to take the national accreditation examination to become a Register Health Information Technician (RHIT), 2024

Professional Practice

  • - Phlebotomist Pella Health Clinic - Ottumwa, IA 52501
  • - Medical Insurance Coder Pella Health Clinic - Ottumwa, IA 52501

Timeline

Medical Insurance Coding Intern

Pella Regional Health Center
05.2025 - 05.2025

Resident Assistant

Indian Hills Community College
08.2024 - 05.2025

Phlebotomy Intern

Pella Regional Health Center
04.2024 - 04.2024

Kitchen Service Person

Indian Hills Community College
08.2023 - 05.2024

Babysitter

05.2022 - 08.2023

Volunteer Helper

03.2022 - 05.2022

Veterinary Intern

Animal Wellness Veterinary Hospital
05.2018

High school Diploma - undefined

Saint Louis College

Associates of Arts and Sciences Degree - Science

Indian Hills Community College

Associate of Applied Science - Medical Insurance Coding

Indian Hills Community College

Associate of Applied Science - Phlebotomy Technician

Indian Hills Community College

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