Maal Ahmed
West Valley City
Summary
Detail-oriented professional with a strong background in customer service and facility management. Proven ability to maintain cleanliness and organization while ensuring customer satisfaction through effective communication and problem-solving.
Overview
9
9
years of professional experience
2020
2020
years of post-secondary education
1
1
Certification
Work History
Custodian
University of Utah
Salt Lake City
10.2023 - Current
- Assisted in event setups by arranging furniture and ensuring spaces were ready.
- Maintained cleanliness in classrooms, hallways, and common areas across campus.
Cashier
Harmons Grocery Store
Salt Lake City
11.2016 - 05.2023
- Processed customer transactions accurately and efficiently at Harmons Grocery Store.
- Assisted customers with product inquiries and store navigation for optimal shopping experiences.
- Maintained cleanliness and organization of checkout areas to enhance customer satisfaction.
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Resolved customer complaints promptly to maintain positive store reputation and loyalty.
Education
Business Basic Certificate - Business
Salt Lake Community College
Salt Lake City, UT 01.2024 - 01.2025
Granite Peak
Salt Lake City, UTSkills
- Equipment maintenance
- Facility management
- Safety protocols
- Inventory management
- Cash handling
- Attention to detail
- Problem solving
- Communication skills
- Customer service-focused
- Customer service
Languages
Arabic
Native/ Bilingual
Certification
- Food handlers permit
Timeline
Business Basic Certificate - Business
Salt Lake Community College
01.2024 - 01.2025
Custodian
University of Utah
10.2023 - Current
Cashier
Harmons Grocery Store
11.2016 - 05.2023
Granite Peak