Maalik Hill
McKinney,TX
Summary
Dedicated and results-driven professional with a strong foundation in legal studies and a demonstrated track record of excellence in previous professional roles spanning seven years. Skilled in conducting thorough research, analyzing complex information, and delivering precise and articulate reports. A keen eye for detail, exceptional organizational skills, and a commitment to providing high-quality work under tight deadlines. Eager to leverage my diverse experience and passion for the legal field to contribute effectively as a paralegal in a dynamic and fast-paced environment.
Overview
7
7
years of professional experience
Work History
Paralegal / Legal Assistant
Thomas J. Henry Injury Attorneys
Dallas, TX
03.2025 - Current
- Assisted attorneys with case preparation, guaranteeing timely filings.
- Optimized legal research to improve precision in case management.
- Managed interactions with clients and third-party collaborators.
- Ensure databases and case files are well-structured and accessible.
- Ensure case success by meeting monthly quota of $125,000 through thorough analysis.
Contractor
Wisconsin Physician Service Health Insurance, WPS
Madison, WI
01.2024 - 02.2025
- Handle customer inquiries, ensuring high satisfaction and prompt resolution of issues.
- Achieved a 95% customer satisfaction rate through effective communication and problem-solving.
- Utilize CRM software to streamline processes, enhancing efficiency and service delivery.
- Address complex insurance queries, reducing escalation rates and improving client retention.
- Collaborate with team to implement feedback, driving continuous service improvements.
Assistant Store Merchandise Manager
Dollar Tree Stores
Dallas, TX
02.2021 - 12.2023
- Manage inventory, optimize product displays, enhance sales through strategic merchandising.
- Increased sales by optimizing stock levels and visual presentation.
- Utilized data analysis to forecast demand and adjust inventory, improving customer satisfaction.
- Resolved stock discrepancies, ensuring accurate reporting and efficient operations.
- Collaborated with teams to implement merchandising strategies, boosting store performance.
Team Lead
24-7 Intouch
Denver, CO
08.2018 - 01.2021
Education
Paralegal Certificate - undefined
Collin County Community College District
McKinney, TXBachelor of Applied Science - Political Science
University of North Texas
Denton, TXHigh School Diploma - undefined
Henderson High School
Henderson, TXSkills
- Document Management
- Legal Research
- Legal Document Drafting
- Data Privacy
- Time Management
- Communication
- Customer Service
- Process Optimization
- Attention to detail
- Case Management
- Client communication
- Case management
- Document drafting
- Calendar management
- Negotiation
Timeline
Paralegal / Legal Assistant
Thomas J. Henry Injury Attorneys
03.2025 - Current
Contractor
Wisconsin Physician Service Health Insurance, WPS
01.2024 - 02.2025
Assistant Store Merchandise Manager
Dollar Tree Stores
02.2021 - 12.2023
Team Lead
24-7 Intouch
08.2018 - 01.2021
Paralegal Certificate - undefined
Collin County Community College District
Bachelor of Applied Science - Political Science
University of North Texas
High School Diploma - undefined
Henderson High School