Maariyah Williams
Baltimore,MD
Summary
Driven and detail-oriented professional with experience at Nicole Morgan Hair Salon, adept in client consultation and braiding techniques. Excelled in high-pressure environments, enhancing customer satisfaction and fostering repeat business. Demonstrated proficiency in blow-drying and maintaining composure, achieving a significant increase in client comfort and service efficiency.
Overview
6
6
years of professional experience
Work History
Hairstylist's Assistant
Nicole Morgan Hair Salon
12.2018 - Current
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
Host
Olive Garden
01.2023 - 11.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Garage
11.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - N/A
Springfield Township High School
Oreland, PA06.2024
Skills
- Good listener
- Problem solver
- Able to Mufti task
- Good memory
- Blow-drying mastery
- Client consultation
- Hair Straightening
Accomplishments
In high school I was the CEO a minority black group where we helped out Sirius our community, held event to bring awareness to certain issues. We brought light to things our schools around us didn’t.
Timeline
Sales Associate
Garage
11.2023 - 05.2024
Host
Olive Garden
01.2023 - 11.2024
Hairstylist's Assistant
Nicole Morgan Hair Salon
12.2018 - Current
Diploma - N/A
Springfield Township High School
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