Ma'ata Mataele
Whittier,CA
Summary
Dynamic professional with a proven track record at David A. Warner D.D.S. Inc, excelling in team collaboration and leadership. Expert in cash handling, significantly enhancing patient care and operational efficiency. Skilled in creating positive customer experiences and team success.
Overview
7
7
years of professional experience
Work History
Periodontal Assistant
David A. Warner D.D.S. Inc
02.2022 - Current
- Maintained accurate patient records, tracking progress and documenting necessary information for effective treatment
- Facilitated efficient teamwork among dental professionals through clear communication of individual responsibilities during various procedures.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Small Business Owner
Sweetdizzle
06.2021 - Current
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Produced consistently high-quality baked goods for customers.
Cashier Team Lead/ Catering Server
Tui’s Tasty Chicken
05.2017 - 03.2024
- Processed both cash and card purchases and returns.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Education
Dental Hygiene
Cerritos College
Norwalk, CASt. Paul High School
Santa Fe Springs, CA06.2021
Skills
- Professionalism and Etiquette
- Cash handling expertise
- Team Collaboration and Leadership
- Sales Presentations
Timeline
Periodontal Assistant
David A. Warner D.D.S. Inc
02.2022 - Current
Small Business Owner
Sweetdizzle
06.2021 - Current
Cashier Team Lead/ Catering Server
Tui’s Tasty Chicken
05.2017 - 03.2024
Dental Hygiene
Cerritos College
St. Paul High School
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