Mabel Johnson
Standish,ME
Summary
MSW-trained professional with experience in client-facing roles across behavioral health and sales environments. Skilled in communication, relationship-building, and guiding individuals through complex decision-making processes. Proven ability to adapt in fast-paced, high-pressure settings while maintaining strong client engagement, organization, and follow-through.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Therapist
New Beginnings Counseling Group
01.2025 - Current
- Manage a consistent caseload of clients, building strong relationships and maintaining high engagement
- Guide individuals through behavior change, decision-making, and emotional challenges using structured, goal-oriented approaches
- Translate complex psychological concepts into clear, actionable steps tailored to individual needs
- Maintain detailed, organized documentation and scheduling using SimplePractice
- Navigate high-pressure, emotionally complex situations while maintaining professionalism and client trust
Care Technician
Provo Canyon Behavioral Hospital (Aspen Grove Unit)
01.2021 - 01.2025
- Supported high-acuity clients in a fast-paced inpatient environment requiring strong communication and situational awareness
- Utilized advanced de-escalation and conflict resolution techniques to manage crisis situations
- Collaborated with cross-functional teams (therapists, medical staff, case managers) to support client outcomes
- Maintained accurate documentation and ensured compliance with safety and operational protocols
- Built rapport quickly with diverse individuals in high-stress situations
Sales Representative
Various Roles
01.2018 - 01.2019
- Managed both cold and warm leads, building rapport quickly and guiding individuals through decision-making processes
- Communicated complex medical and program information in a clear, accessible, and client-centered manner
- Handled objections and maintained professionalism in performance-driven environments
- Developed strong persuasion, communication, and relationship-building skills applicable across industries
Education
Master of Social Work - Social Work
Utah Valley University
Bachelor of Social Work - Social Work
Utah Valley University
Skills
- Client Relationship Management
- Communication & Interpersonal Effectiveness
- Conflict Resolution & De-escalation
- Behavioral Health & Emotional Intelligence
- Problem-Solving & Decision Support
- Sales & Persuasion Psychology
- Documentation & Process Organization
- Adaptability in Fast-Paced Environments
Certification
CSW
Timeline
Clinical Therapist
New Beginnings Counseling Group
01.2025 - Current
Care Technician
Provo Canyon Behavioral Hospital (Aspen Grove Unit)
01.2021 - 01.2025
Sales Representative
Various Roles
01.2018 - 01.2019
Bachelor of Social Work - Social Work
Utah Valley University
Master of Social Work - Social Work
Utah Valley University