Mabelin Avila
Houston
Summary
Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Excels in multitasking and prioritizing workloads with little or no supervision. Detail-oriented professional seeking to leverage medical background and team-building skills in a deadline-driven environment. Demonstrated ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Achievement Medical Associates
11.2023 - Current
- Prevent drug interactions and contribute to correct diagnosis by recording patient health information, monitoring vitals, and updating patient files with Electronic Health Record (EHR) software
- Successfully provided assistance with patient examinations and treatments at a busy medical clinic
- Demonstrated expertise in communicating with physicians to accurately record patient information
- Utilized medical software to accurately enter patient information and medical history
- Developed patient charts and maintained medical records
- Provided administrative support, including scheduling appointments and processing insurance forms
- Electronically ordered lab, x-ray, and medical supplies as directed
- Referral Specialist, MA Lead
- Office Management.
Customer Service
PLS Financial Service
01.2021 - 12.2023
- Provide outstanding customer service to assist clients on how to apply for loans
- Communicate with management and team members to ensure customer needs are met
- Handle high volume incoming calls promptly, fund transfers, and assist clients in navigating the company's app and website.
- Provided exceptional customer service, resolving disputes promptly and professionally.
- Serviced high volume of calls while providing excellent customer service.
- Monitored banking associates for customer service.
- Processed payments, entering sales in register for prompt customer service.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Medical Assistant- Externship
PCP For Life
10.2023 - 11.2023
- Performed administrative duties such as scheduling appointments, filing paperwork, and answering phones
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner
- Monitored patient stability by checking vital signs and weight
- Room and interview patients with compassion and empathy.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed administrative duties such as scheduling appointments, filing paperwork, and answering phones
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
Education
High School Diploma -
Bronx Regional High School
Bronx, NYMedical Assistant Program
The College of Health Care Professions
Houston, TX2023
Skills
- Direct Patient Care
- First Aid
- Equipment Sterilization
- Fluent in Spanish
- Various Lab Tests
- Highly Motivated
- Excellent Customer Service
- Coding-CPT/ICD-10
- EHR- Electronic Health Records
- HIPAA and OSHA trained
- Assist Physician with Exams
- Collection of Patient Co-pays
- Calling in Prescription Refills
- Answering Multi-Line Phones
- Appointment Scheduling
- Bilingual English/Spanish
- Specimen Collection & Analysis
- Flexible and Adaptable
- Patient/Family Communications
- Skilled use of an AED and EKG
- Specimen collection and processing
- Administer Injections
- Charting
- BLS/CPR
- Organization and great time management
- Capillary Sticks (SQ, IM, ID, Gluteal)
- Wound care
- Phlebotomy (Vacutainer, Syringe, Butterfly)
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Phlebotomy
- CPR
- Immunization Administration
- Medical Procedures
- Insurance Verification
Educationcertifications
- The College of Health Care Professions, Houston, TX, 2023, Medical Assistant Program
- Bronx Regional High School, Bronx, NY, 2021, GED
- National Association for Health Professionals, 2023, National Registered Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Achievement Medical Associates
11.2023 - Current
Medical Assistant- Externship
PCP For Life
10.2023 - 11.2023
Customer Service
PLS Financial Service
01.2021 - 12.2023
High School Diploma -
Bronx Regional High School
Medical Assistant Program
The College of Health Care Professions