Mac Collier
Riverdale,GA
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Amazon Delivery Driver
First route LLC
12.2022 - Current
- Employee of the month October 2024 - November 2024
- Deliver packages to customer doorsteps and business offices.
- Improving customer satisfaction by ensuring timely and accurate deliveries of products.
- Operate vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Used Car Sales Associate /Automotive Technician
Kimbro Recycling
01.2024 - 11.2024
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by providing exceptional service and maintaining a deep knowledge of used car inventory.
- Exceeded monthly sales quotas through proactive outreach efforts such as phone calls, emails, and social media engagement with prospective buyers.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Warehouse Worker
Walmart
01.2021 - 01.2022
- Assemble packages off a assembly line
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Technician LEVEL 2 / Customer Service
Mobil 1 Lube Express
12.2017 - 01.2021
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Delivered exceptional customer service with timely communication and proactive problemsolving.
- Maintained strong customer relations and effective customer service standards.
Airport Driver
Gate Gourmet
01.2020 - 12.2020
- Driving delivery trucks at the Atlanta airport
- Delivering food directly to the airplanes
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Furniture Technician / Box Truck Driver
Ashley Furniture HomeStore
01.2019 - 12.2019
- Forklift operator, Large box truck driver, Furniture assembly
- Customized furniture solutions based on clients'' specific needs, resulting in repeat business referrals.
- Improved furniture repair efficiency by implementing new techniques and tools.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Technician LEVEL 1
kueffman tire
07.2017 - 12.2018
- Changing oil, Changing tires, Tire Alignment Certified
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Sr. Lube Technician
Car Spa, Inc.
01.2013 - 12.2018
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Lyft Scooter Technician
Lyft Corporate
01.2017 - 01.2018
- Repaired damaged scooters
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Optimized system performance thorough testing and analysis.
Driver/Technician
ramjack foundation repair
01.2015 - 01.2017
- Stabilizing foundations by pumping pipes in the ground to close cracks in buildings
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Delivery Driver
FedEx Express
01.2014 - 01.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Customer Service Technician
Castrol Premium Lube Express
01.2014 - 01.2016
- Delivered exceptional customer service through clear communication and empathy during challenging situations.
- Utilized strong problem-solving skills to identify the root cause of problems quickly and efficiently find solutions.
- Demonstrated exceptional attention to detail when documenting customer interactions and troubleshooting steps taken, leading to more efficient resolutions for future cases.
Education
Airframe & Powerplant Certification - Maintenance
Aviation Institute of Maintenance
Duluth, GA05-2026
Skills
- Positive attitude
- Valid Driver's license
- Clean driving record
- Forklift operation
- Dependable and reliable
- Problem-solving
- Multitasking and organization
- Works Well Under Pressure
Certification
DOT Medical Card, 05/01/16, Present
Timeline
Used Car Sales Associate /Automotive Technician
Kimbro Recycling
01.2024 - 11.2024
Amazon Delivery Driver
First route LLC
12.2022 - Current
Warehouse Worker
Walmart
01.2021 - 01.2022
Airport Driver
Gate Gourmet
01.2020 - 12.2020
Furniture Technician / Box Truck Driver
Ashley Furniture HomeStore
01.2019 - 12.2019
Technician LEVEL 2 / Customer Service
Mobil 1 Lube Express
12.2017 - 01.2021
Technician LEVEL 1
kueffman tire
07.2017 - 12.2018
Lyft Scooter Technician
Lyft Corporate
01.2017 - 01.2018
Driver/Technician
ramjack foundation repair
01.2015 - 01.2017
Delivery Driver
FedEx Express
01.2014 - 01.2017
Customer Service Technician
Castrol Premium Lube Express
01.2014 - 01.2016
Sr. Lube Technician
Car Spa, Inc.
01.2013 - 12.2018
Airframe & Powerplant Certification - Maintenance
Aviation Institute of Maintenance
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