Mac Howard
Shreveport,LA
Summary
Proven Cable Technician with a track record of minimizing downtime and enhancing service quality at River City Communications. Excelled in emergency repairs and installations, demonstrating hand-tool proficiency and exceptional customer service. Adapt at troubleshooting, ensuring operational excellence. Skilled in both independent and collaborative work environments, consistently prioritizing safety and efficiency.
Overview
4
4
years of professional experience
Work History
Cable Technician
River City Communications
06.2020 - 07.2024
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.
Education
Electronic Tech - Electronics Technology
Ayer’s Career College
Shreveport, LA06.2020
Skills
- Hand-tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer Service
- Troubleshooting abilities
- Fiber Optic Splicing
Timeline
Cable Technician
River City Communications
06.2020 - 07.2024
Electronic Tech - Electronics Technology
Ayer’s Career College
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