Isaac Kayuki
Florence,KY
Summary
Adept Cable Technician with a proven track record at Ugicom Enterprises, excelling in emergency repairs and minimizing downtime. Demonstrated expertise in cabling layouts and a commitment to exceptional customer service, significantly enhancing user satisfaction. Skilled in both hand-tool usage and fostering positive customer relations, consistently meeting tight scheduling requirements with high standards.
Overview
2
2
years of professional experience
Work History
Cable Technician
Ugicom Enterprises
09.2022 - 04.2024
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Assisted clients in understanding their cable systems'' functionality, increasing overall user satisfaction levels.
- Maintained detailed records of all cabling and telecommunications activities and equipment.
- Repaired and updated equipment to conform to company-wide standards.
- Managed scheduling requirements effectively, ensuring timely completion of all assigned tasks and appointments.
Education
Certificate - Photography
Kisubi High
Kampala Uganda11.2004
Skills
- Hand-tool proficiency
- Cabling layouts
- Troubleshooting skills
- Customer Service
- Customer relations understanding
Timeline
Cable Technician
Ugicom Enterprises
09.2022 - 04.2024
Certificate - Photography
Kisubi High
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