William Adkins
Tipp City,OH
Summary
Proven Cable Technician with a track record of enhancing customer satisfaction and minimizing downtime for CommConnect LLC. Expert in cabling layouts and troubleshooting, adept at swiftly resolving cable-related issues. Skilled in both technical support and customer service, ensuring high safety standards and operational excellence. Achieved a significant reduction in workplace accidents through diligent adherence to safety practices.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cable Technician
CommConnect LLC
02.2022 - 07.2024
- Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
- Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Maintained safety standards during installations, reducing the incidence of workplace accidents.
- Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
Education
GED -
Tecumseh High School
New Carlisle, OH05.2000
Skills
- Cabling layouts
- Hand-tool proficiency
- Troubleshooting skills
- Customer Service
- System Testing
- Customer relations understanding
- Fiber Optic Splicing
- Troubleshooting abilities
- Equipment Preparation
- OSHA Compliance
- Technical Support
- Network Troubleshooting
- Service Calls
- Customer training
- System Configuration
- Device configuration
- Electrical knowledge
- Customer Education
- Electrical Troubleshooting
- Safety practices
- Installing equipment
- Office installations
- Equipment Installation
- Data cabling installation
- Safety awareness
- Configuring equipment
- Troubleshooting systems
- Equipment installation and repair
- Device Installation
Certification
Panduit Certification- certified installer
Timeline
Cable Technician
CommConnect LLC
02.2022 - 07.2024
GED -
Tecumseh High School
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