Summary
Overview
Work History
Education
Skills
Timeline
Generic

presten jaubert

Katy

Summary

Dynamic Cable Technician with proven expertise at DataVox in troubleshooting and resolving complex technical issues, enhancing customer satisfaction. Skilled in cabling layouts and emergency management, I excel in optimizing installations and ensuring safety compliance. Committed to delivering high-quality service and fostering effective communication with clients and team members.

Experienced cable technology professional prepared for this role. Proven track record in installing, maintaining, and troubleshooting cable systems with precision. Strong focus on teamwork and delivering results. Adaptable and reliable, skilled in customer service, technical diagnostics, and problem-solving.

Overview

6
6
years of professional experience

Work History

Cable Technician

DataVox
06.2023 - 02.2025
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Maintained safety standards during installations, reducing the incidence of workplace accidents.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
  • Troubleshot complex technical issues successfully while maintaining clear communication with clients throughout the process.
  • Coordinated with contractors and other technicians, fostering efficient teamwork on complex projects.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Developed and implemented plans for installation of new networks and cabling systems.
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Optimized cable routing layouts for improved signal quality and minimized interference issues.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Streamlined inventory management, ensuring availability of necessary tools and components for assigned tasks.
  • Contributed to team meetings with insights on improving work processes and customer service strategies.
  • Enhanced network stability by systematically troubleshooting and repairing signal leakage.

Cable Installation Technician

Jabba Communications
05.2021 - 02.2023
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
  • Connected components to exterior cable systems and tested connections for adequate power and functional links.
  • Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Assisted customers with the selection of appropriate cable packages based on their needs and preferences, maximizing value for both parties.
  • Repaired and updated equipment to conform to company-wide standards.
  • Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
  • Enhanced client understanding of cable systems through clear explanations and demonstrations of equipment usage.
  • Improved customer satisfaction by providing efficient and professional cable installation services.

Stocker

Kroger
07.2019 - 03.2022
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.

Education

GED -

Tompkins High School
Katy, TX

No Degree - HVAC

Texas State Technical College
Waco, TX
04-2027

Skills

  • Hand tool proficiency
  • Cabling layouts
  • Troubleshooting skills
  • Customer service
  • System testing
  • Equipment preparation
  • OSHA compliance
  • Technical support
  • Service calls
  • Network troubleshooting
  • Customer training
  • System configuration
  • Dispatch communication
  • Electrical troubleshooting
  • Equipment Repair
  • Emergency management
  • Electrical
  • Cable arrangements
  • Troubleshooting
  • Cable installation
  • Safety practices
  • Installing equipment
  • Signal testing
  • Office installations
  • Equipment installation
  • Data cabling installation

Timeline

Cable Technician

DataVox
06.2023 - 02.2025

Cable Installation Technician

Jabba Communications
05.2021 - 02.2023

Stocker

Kroger
07.2019 - 03.2022

GED -

Tompkins High School

No Degree - HVAC

Texas State Technical College

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