Mac Pedro
Springdale,AR
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
P.F. Chang’s
Rogers, AR
03.2026 - Current
- Provided exceptional customer service in a high-volume dining environment
- Coordinated with kitchen staff to ensure accurate and timely order delivery
- Drive sales through menu knowledge, personalized recommendations, and strategic upselling.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server
K Pot
Rogers, AR
12.2025 - Current
- Delivered friendly, efficient customer service in fast-paced restaurant, enhancing guest experience.
- Handled multiple tables while fostering a positive, welcoming atmosphere for diners.
- Assisted in training new servers.
Medical Assistant
Community Clinic
Springdale, AR
12.2024 - 12.2025
- Maintained accurate medical records.
- Supported daily clinic operations while delivering compassionate patient care.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Human Resources Assistant / Care Coordinator
St. Francis
Denver, CO
11.2023 - 05.2024
- Coordinated patient services and assisted with care planning.
- Maintained confidential employee and patient records.
- Assisted with onboarding and administrative HR functions.
- Worked collaboratively with healthcare staff to ensure quality patient care.
Admissions Representative
Wartburg College
Waverly, IA
10.2020 - 09.2023
- Guided prospective students through the admissions process.
- Conducted presentations and campus tours.
- Built strong relationships with students and families.
- Managed student records and scheduling.
Education
Bachelor of Arts - Social Work, Leadership
Wartburg College
Skills
- Medical Assisting
- Patient Care
- Care Coordination
- Electronic Medical Records (EMR)
- Scheduling & Patient Intake
- Human Resources Support
- Customer Service
- Microsoft Excel & Microsoft Office
- Team Collaboration
- Bilingual: English & Marshallese
Certification
- Certified Nursing Assistant (CNA), Hawkeye Community College, Waterloo, IA
- Microsoft Excel, Wartburg College, Waverly, IA
- Electrical Troubleshooting, Northwest Technical Institute, Springdale, AR
- A/C Motor Control Relays, Northwest Technical Institute, Springdale, AR
- BLS Certified, Community Clinic, Springdale, AR
Languages
- English
- Marshallese
Volunteer Experience
- Northeast Iowa Food Bank
- Healing Waters Assembly of God
- Future Wahawks Football Camp Counselor
Timeline
Server
P.F. Chang’s
03.2026 - Current
Server
K Pot
12.2025 - Current
Medical Assistant
Community Clinic
12.2024 - 12.2025
Human Resources Assistant / Care Coordinator
St. Francis
11.2023 - 05.2024
Admissions Representative
Wartburg College
10.2020 - 09.2023
Bachelor of Arts - Social Work, Leadership
Wartburg College